DescriptionThis video provides step-by-step repair instructions for replacing the suspension spring on a Whirlpool/Kenmore top-loading direct drive washing machine. The most common reasons for replacing the suspension spring is when the washer is vibrating.
All of the information for this suspension spring replacement video is applicable to the following brands:
Whirlpool, Kenmore, Roper, Inglis, Estate, Crosley
Tools needed: flathead screwdriver, Phillips head screwdriver, pliers, putty knife
Step-By-Step Instructions1
As with any repair, be sure you’ve unplugged the appliance before beginning.
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Your first step is to move the control panel out of the way.
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To do this, remove the screws found at either end.
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On some models these screws may be located in the rear panel or they may be covered by plastic end caps.
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Pull the end cap off from the top to access the screw.
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Remove both screws and rotate the panel up.
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Some models use clips instead of screws to secure the control panel.
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Insert a putty knife between the control panel and the cabinet to release the clips.
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Now, unplug the wire connector and snap out the spring clips using a flathead screwdriver.
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Tilt the cabinet toward you, slide forward and remove.
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You’re now ready to replace one or more of the suspension springs.
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Use pliers to remove the old suspension spring from the mounting bracket if the spring is still intact.
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Be aware you may need to use force to successfully remove it.
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Once the spring is off the bracket, detach it from the retainer that connects to the base.
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Install the new suspension spring
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By attaching one end to the retainer and the other end to the mounting bracket.
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When all the necessary springs have been replaced reinstall the cabinet.
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The front edge of the cabinet slides underneath the base frame.
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Use your foot to push it into position.
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Align the two notches in each side of the cabinet with the tabs on each side of the base frame.
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Now ease the cabinet to match up with the rear panel.
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Reinstall the spring clips.
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Reattach the wire connector.
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Rotate the control panel down and lock the clips into place or reinstall the two screws.
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If applicable to your model, replace the end caps by aligning the tab with the slot at the bottom and snapping the cap into position.
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You’re now ready to plug the appliance back in to make sure it’s functioning properly.