Video & Articles: Appliance & Equipment RepairLG/Kenmore Front Load Washer Won't Drain? Drain Hose #5215ER2002G

LG/Kenmore Front Load Washer Won't Drain? Drain Hose #5215ER2002G

05:27
This video provides step-by-step instructions for replacing the drain hose on Kenmore front loading washing machines with model prefix 796 and LG front loading washing machines. The most common reasons for replacing the drain hose are when the washer is leaking water or won’t drain and the hose is clogged, is getting crushed behind the washer, or is leaking where it connects to either the washer or any of its extensions.

All of the information in this drain hose replacement video is applicable to the following brands: LG, Kenmore

Tools used: spring expansion tool, screwdriver, pliers

Step By Step Instructions

1
As with any repair, be sure you unplug the appliance before beginning.
2
Your first step is to use a flathead screwdriver or a spring expansion tool to help remove the clamp from the door boot seal.
3
Peel the boot seal off the lip of the front panel and move it out of the way.
4
Now, depress the tab to release the wire connector from the door latch.
5
Your next step is to open the pump filter cover and unclip the drainage tube.
6
Remove the filter housing mounting screw and pull out the housing.
7
With the housing out, remove the lower front panel mounting screw.
8
Remove the screws at the rear of the main top.
9
Now, slide the main top back approximately one inch, then lift up to remove.
10
Next, pull out the dispenser drawer, depress the locking tab, and remove the drawer from the control panel.
11
Remove the front control panel mounting screws and the rear control panel mounting screw.
12
Moving left to right, detach the control panel mounting tabs and move the panel out of the way.
13
Next, remove the upper front panel mounting screws and lift the front panel up and out.
14
Now, use pliers to loosen the clamps securing the drain hose to the pump housing and pull the hose off.
15
Be prepared for some water to spill.
16
Next, pull the air tube off of the port on the outer tub.
17
Unsnap the clasp retainer and release the hose that you detached from the pump housing.
18
Undo the twist retainer securing the hose that goes to the drain.
19
Remove the screws securing the hanger assembly.
20
Remove the gooseneck bracket from the end of the drain hose if applicable and pull the old hose assembly out of the cabinet.
21
Again, be prepared for some water to spill.
22
You're now ready to install the new drain hose.
23
Feed the long hose that goes to the drain through the rear panel.
24
Slide the hanger assembly into position and secure the screw.
25
Reattach the gooseneck bracket to the new hose if applicable.
26
Secure the long hose to the twist retainer.
27
Secure the shorter hose that goes to the drain pump with the clasp retainer.
28
Attach the air tube to the outer tub port.
29
Secure the shorter end of the drain hose to the pump housing using the new clamp.
30
Reinstall the front panel by aligning the tabs in the cabinet base with the slots in the panel.
31
Now, secure the front panel mounting screws.
32
Reposition the control panel and snap it into place.
33
Reinstall the mounting screws in the front and in the back.
34
Replace the dispenser drawer.
35
Align the main top and slide it forward into place.
36
Secure the screws at the rear.
37
Replace the lower front panel mounting screw.
38
Reinsert the pump filter housing and secure the screw.
39
Clip the drainage tube into the housing and close the cover.
40
Snap the door latch wire connector into place and realign the door boot seal on the lip of the front panel.
41
Reinsert the boot clamp into the seal's outer groove with the spring at the bottom.
42
Using the spring expansion tool to widen the spring will make this step easier.
43
You're now ready to plug the appliance back in to make sure it's functioning properly.
Description
This video provides step-by-step instructions for replacing the drain hose on Kenmore front loading washing machines with model prefix 796 and LG front loading washing machines. The most common reasons for replacing the drain hose are when the washer is leaking water or won’t drain and the hose is clogged, is getting crushed behind the washer, or is leaking where it connects to either the washer or any of its extensions.

All of the information in this drain hose replacement video is applicable to the following brands: LG, Kenmore

Tools used: spring expansion tool, screwdriver, pliers
Step-By-Step Instructions
1
As with any repair, be sure you unplug the appliance before beginning.
2
Your first step is to use a flathead screwdriver or a spring expansion tool to help remove the clamp from the door boot seal.
3
Peel the boot seal off the lip of the front panel and move it out of the way.
4
Now, depress the tab to release the wire connector from the door latch.
5
Your next step is to open the pump filter cover and unclip the drainage tube.
6
Remove the filter housing mounting screw and pull out the housing.
7
With the housing out, remove the lower front panel mounting screw.
8
Remove the screws at the rear of the main top.
9
Now, slide the main top back approximately one inch, then lift up to remove.
10
Next, pull out the dispenser drawer, depress the locking tab, and remove the drawer from the control panel.
11
Remove the front control panel mounting screws and the rear control panel mounting screw.
12
Moving left to right, detach the control panel mounting tabs and move the panel out of the way.
13
Next, remove the upper front panel mounting screws and lift the front panel up and out.
14
Now, use pliers to loosen the clamps securing the drain hose to the pump housing and pull the hose off.
15
Be prepared for some water to spill.
16
Next, pull the air tube off of the port on the outer tub.
17
Unsnap the clasp retainer and release the hose that you detached from the pump housing.
18
Undo the twist retainer securing the hose that goes to the drain.
19
Remove the screws securing the hanger assembly.
20
Remove the gooseneck bracket from the end of the drain hose if applicable and pull the old hose assembly out of the cabinet.
21
Again, be prepared for some water to spill.
22
You're now ready to install the new drain hose.
23
Feed the long hose that goes to the drain through the rear panel.
24
Slide the hanger assembly into position and secure the screw.
25
Reattach the gooseneck bracket to the new hose if applicable.
26
Secure the long hose to the twist retainer.
27
Secure the shorter hose that goes to the drain pump with the clasp retainer.
28
Attach the air tube to the outer tub port.
29
Secure the shorter end of the drain hose to the pump housing using the new clamp.
30
Reinstall the front panel by aligning the tabs in the cabinet base with the slots in the panel.
31
Now, secure the front panel mounting screws.
32
Reposition the control panel and snap it into place.
33
Reinstall the mounting screws in the front and in the back.
34
Replace the dispenser drawer.
35
Align the main top and slide it forward into place.
36
Secure the screws at the rear.
37
Replace the lower front panel mounting screw.
38
Reinsert the pump filter housing and secure the screw.
39
Clip the drainage tube into the housing and close the cover.
40
Snap the door latch wire connector into place and realign the door boot seal on the lip of the front panel.
41
Reinsert the boot clamp into the seal's outer groove with the spring at the bottom.
42
Using the spring expansion tool to widen the spring will make this step easier.
43
You're now ready to plug the appliance back in to make sure it's functioning properly.

Applicable Product Model

Parts Needed
Recommended Tools and Accessories
Cleaner
Cleaner
$7.62
Total$0.00

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