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Video & Articles: Appliance & Equipment RepairWhirlpool Top-Load Washer Drain Pump Replacement W11396717 
Whirlpool Top-Load Washer Drain Pump Replacement W11396717
Skill Level
Total Parts Cost
$135.61Estimated Savings
$112.5004:29
- Description
This video provides step-by-step instructions for replacing the drain pump on a Whirlpool top-loading washing machine, model WTW7120HW0. The most common reason for replacing this part is if the washer is not draining properly.
All of the information in this part replacement video is applicable to the following brands: Whirlpool
All of the information in this part replacement video is applicable to the following brands: Whirlpool
Step By Step Instructions
1
To replace the drain pump in this whirlpool top-load washer…
2
… you will need a 5/16th inch nut driver and channel-lock pliers.
3
Before you begin the procedure, unplug the appliance’s power cord…
4
… and shut off the incoming water supply.
5
Unthread the hot and cold water supply hoses from the inlet valve ports – be prepared for some water to spill.
6
Use the channel-lock pliers to release the spring clamp so you can detach the drain hose from the outlet port.
7
Now have an assistant help you to move the washer away from the wall…
8
… and tip the appliance back so its rear panel rests on a towel or blanket.
9
Unthread the three mounting screws securing the drain pump assembly to the bottom of the outer tub using the 5/16th inch nut driver.
10
Disconnect the wire connecter and release the wire retainer.
11
Using the channel-lock pliers, release the two spring clamps securing the inlet and outlet hoses to the pump so you can detach the hoses and fully remove the old assembly.
12
To install the new drain pump assembly…
13
…first attach the inlet and outlet hoses to the appropriate pump ports and secure with the clamps.
14
Make sure the heat shield is in place then position the new assembly and thread the three screws to secure.
15
Connect the wire connecter and snap the wire retainer into place.
16
Return the washer to its upright position…
17
… and move the appliance back against the wall.
18
Reattach the drain hose to the outlet port, securing it with the clamp.
19
Attach the hot and cold water supply hoses to the appropriate inlet valve ports.
20
Turn the water supply back on…
21
… plug the appliance’s power cord back in…
22
… and the washer should be ready for use.
Description
This video provides step-by-step instructions for replacing the drain pump on a Whirlpool top-loading washing machine, model WTW7120HW0. The most common reason for replacing this part is if the washer is not draining properly.
All of the information in this part replacement video is applicable to the following brands: Whirlpool
All of the information in this part replacement video is applicable to the following brands: Whirlpool
Step-By-Step Instructions
1
To replace the drain pump in this whirlpool top-load washer…
2
… you will need a 5/16th inch nut driver and channel-lock pliers.
3
Before you begin the procedure, unplug the appliance’s power cord…
4
… and shut off the incoming water supply.
5
Unthread the hot and cold water supply hoses from the inlet valve ports – be prepared for some water to spill.
6
Use the channel-lock pliers to release the spring clamp so you can detach the drain hose from the outlet port.
7
Now have an assistant help you to move the washer away from the wall…
8
… and tip the appliance back so its rear panel rests on a towel or blanket.
9
Unthread the three mounting screws securing the drain pump assembly to the bottom of the outer tub using the 5/16th inch nut driver.
10
Disconnect the wire connecter and release the wire retainer.
11
Using the channel-lock pliers, release the two spring clamps securing the inlet and outlet hoses to the pump so you can detach the hoses and fully remove the old assembly.
12
To install the new drain pump assembly…
13
…first attach the inlet and outlet hoses to the appropriate pump ports and secure with the clamps.
14
Make sure the heat shield is in place then position the new assembly and thread the three screws to secure.
15
Connect the wire connecter and snap the wire retainer into place.
16
Return the washer to its upright position…
17
… and move the appliance back against the wall.
18
Reattach the drain hose to the outlet port, securing it with the clamp.
19
Attach the hot and cold water supply hoses to the appropriate inlet valve ports.
20
Turn the water supply back on…
21
… plug the appliance’s power cord back in…
22
… and the washer should be ready for use.
Applicable Product Model
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