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Video & Articles: Appliance & Equipment RepairWhirlpool Top-Load Washer Drive Assembly Replacement W11423759 
Whirlpool Top-Load Washer Drive Assembly Replacement W11423759
Skill Level
Total Parts Cost
$204.36Estimated Savings
$112.5014:34
- Description
This video provides step-by-step instructions for replacing the drive assembly on a Whirlpool top-loading washing machine, model WTW7120HW0. The most common reason for replacing this part is if the washer will not spin or agitate properly.
All of the information in this part replacement video is applicable to the following brands: Whirlpool
All of the information in this part replacement video is applicable to the following brands: Whirlpool
Step By Step Instructions
1
To replace the drive assembly in this whirlpool top-load washer…
2
… you will need a quarter-inch nut driver, a 7/16th inch socket, a 10mm socket, a 7mm socket, a t-30 torx bit, a flat-head screwdriver, a small flat-head screwdriver, a narrow small flat-head screwdri
3
Before you begin the procedure, unplug the appliance’s power cord…
4
… and shut off the incoming water supply.
5
Unthread the hot and cold water supply hoses from the inlet valve ports – be prepared for some water to spill.
6
Use the channel-lock pliers to release the spring clamp so you can detach the drain hose from the outlet port.
7
Now have an assistant help you to move the washer away from the wall.
8
Use the quarter-inch nut driver to unthread the two rear screws unthread the two rear screws securing the main top…
9
… as well as the screw securing the access plate.
10
Remove the plate.
11
Lift up the main top and align it on the screw brackets.
12
Support the main top with a chain.
13
Reach into the tub…
14
… and use the small flat-head screwdriver to help detach the wash plate cap.
15
Now use the 7/16th inch socket to unthread the wash plate mounting screw – you will probably need to strike the ratchet handle to loosen the screw.
16
With the screw unthreaded, you can remove the wash plate.
17
Position the tub nut wrench on the tub nut and strike it with the mallet to loosen the nut by rotating it counter-clockwise.
18
Fully unthread the nut.
19
Use the narrow small flat-head screwdriver to help release the eight retainers securing the tub cover to the outer tub.
20
Set the tub cover aside.
21
You can now pull the inner tub straight up to remove.
22
Remove the chain and reposition the washer’s main top.
23
Rethread the two rear screws securing the main top.
24
Now tip the appliance back so its rear panel rests on a towel or blanket.
25
Insert the flat-head screwdriver into an inner hole of the rotor to hold it in place…
26
… as you use the t-30 torx bit to unthread the rotor mounting screw counter-clockwise.
27
Pull the rotor free – because of the permanent magnets in the rotor, this may require some effort.
28
Insert the small awl between the slider gear teeth to release the spring retainer.
29
With the retainer released, you can pull off the spring and slider gear.
30
Next, disconnect the stator and clutch magnet wire connecters and detach the connecters from the bracket.
31
Unthread the three clutch magnet mounting screws using the 7mm socket.
32
Next, unthread the three mounting screws securing the stator.
33
With the screws unthreaded, pull the stator and clutch magnet away from the drive assembly plate.
34
Using the quarter-inch nut driver, unthread the screw to detach the wire harness shield.
35
Unthread the screw to release the grounding wire from the drive assembly plate.
36
You can now unthread the four screws securing the drive assembly plate to the outer tub using the 10mm socket.
37
With the screws unthreaded, pull the drive assembly out of the bottom of the tub.
38
To prepare the new drive assembly for installation…
39
… apply a small amount of liquid dish soap to the outer edge of the seal.
40
Now insert the drive shaft and seal into the hole in the bottom of the outer tub as you align the plate.
41
Thread and tighten the four screws to secure.
42
Make sure the wire connecter mounting bracket is secured under the lower right screw.
43
Thread the screw to secure the grounding wire to the plate
44
Realign the wire harness shield and secure it with the screw.
45
With the wires facing toward the lower right, align the stator and clutch magnet on the drive assembly plate…
46
… and thread the six screws to fully secure.
47
Secure the stator and clutch magnet wire connecters in the bracket and connect the wire connecters to each.
48
With the teeth facing outward, slide the slider gear over the drive assembly shaft.
49
Align the spring…
50
… then secure the spring with the retainer – you can use the awl to seat the retainer.
51
Reinstall the rotor by aligning it over the stator, keeping your fingers away from the underside of the rotor.
52
Thread the mounting screw clockwise and secure the rotor with the flat-head screwdriver as you tighten the screw.
53
Return the washer to its upright position.
54
Unthread the rear screws securing the main top.
55
Lift up the main top, align it on the screw brackets…
56
… and support it with the chain.
57
Reinstall the inner tub by positioning it on the drive shaft.
58
Thread the tub nut clockwise and tighten with the tub nut wrench and mallet.
59
Reinstall the tub cover by aligning the eight retainers with the tabs on the outer tub then snap the cover into position.
60
Realign the wash plate on the drive shaft…
61
… then thread and tighten the screw.
62
Snap on the wash plate cap.
63
Remove the chain and reposition the washer’s main top.
64
Rethread the two rear screws securing the main top.
65
Realign the access plate and secure it with the screw.
66
Move the appliance back against the wall.
67
Reattach the drain hose to the outlet port, securing it with the clamp.
68
Attach the hot and cold water supply hoses to the appropriate inlet valve ports.
69
Turn the water supply back on…
70
… plug the appliance’s power cord back in…
71
… and the washer should be ready for use.
Description
This video provides step-by-step instructions for replacing the drive assembly on a Whirlpool top-loading washing machine, model WTW7120HW0. The most common reason for replacing this part is if the washer will not spin or agitate properly.
All of the information in this part replacement video is applicable to the following brands: Whirlpool
All of the information in this part replacement video is applicable to the following brands: Whirlpool
Step-By-Step Instructions
1
To replace the drive assembly in this whirlpool top-load washer…
2
… you will need a quarter-inch nut driver, a 7/16th inch socket, a 10mm socket, a 7mm socket, a t-30 torx bit, a flat-head screwdriver, a small flat-head screwdriver, a narrow small flat-head screwdri
3
Before you begin the procedure, unplug the appliance’s power cord…
4
… and shut off the incoming water supply.
5
Unthread the hot and cold water supply hoses from the inlet valve ports – be prepared for some water to spill.
6
Use the channel-lock pliers to release the spring clamp so you can detach the drain hose from the outlet port.
7
Now have an assistant help you to move the washer away from the wall.
8
Use the quarter-inch nut driver to unthread the two rear screws unthread the two rear screws securing the main top…
9
… as well as the screw securing the access plate.
10
Remove the plate.
11
Lift up the main top and align it on the screw brackets.
12
Support the main top with a chain.
13
Reach into the tub…
14
… and use the small flat-head screwdriver to help detach the wash plate cap.
15
Now use the 7/16th inch socket to unthread the wash plate mounting screw – you will probably need to strike the ratchet handle to loosen the screw.
16
With the screw unthreaded, you can remove the wash plate.
17
Position the tub nut wrench on the tub nut and strike it with the mallet to loosen the nut by rotating it counter-clockwise.
18
Fully unthread the nut.
19
Use the narrow small flat-head screwdriver to help release the eight retainers securing the tub cover to the outer tub.
20
Set the tub cover aside.
21
You can now pull the inner tub straight up to remove.
22
Remove the chain and reposition the washer’s main top.
23
Rethread the two rear screws securing the main top.
24
Now tip the appliance back so its rear panel rests on a towel or blanket.
25
Insert the flat-head screwdriver into an inner hole of the rotor to hold it in place…
26
… as you use the t-30 torx bit to unthread the rotor mounting screw counter-clockwise.
27
Pull the rotor free – because of the permanent magnets in the rotor, this may require some effort.
28
Insert the small awl between the slider gear teeth to release the spring retainer.
29
With the retainer released, you can pull off the spring and slider gear.
30
Next, disconnect the stator and clutch magnet wire connecters and detach the connecters from the bracket.
31
Unthread the three clutch magnet mounting screws using the 7mm socket.
32
Next, unthread the three mounting screws securing the stator.
33
With the screws unthreaded, pull the stator and clutch magnet away from the drive assembly plate.
34
Using the quarter-inch nut driver, unthread the screw to detach the wire harness shield.
35
Unthread the screw to release the grounding wire from the drive assembly plate.
36
You can now unthread the four screws securing the drive assembly plate to the outer tub using the 10mm socket.
37
With the screws unthreaded, pull the drive assembly out of the bottom of the tub.
38
To prepare the new drive assembly for installation…
39
… apply a small amount of liquid dish soap to the outer edge of the seal.
40
Now insert the drive shaft and seal into the hole in the bottom of the outer tub as you align the plate.
41
Thread and tighten the four screws to secure.
42
Make sure the wire connecter mounting bracket is secured under the lower right screw.
43
Thread the screw to secure the grounding wire to the plate
44
Realign the wire harness shield and secure it with the screw.
45
With the wires facing toward the lower right, align the stator and clutch magnet on the drive assembly plate…
46
… and thread the six screws to fully secure.
47
Secure the stator and clutch magnet wire connecters in the bracket and connect the wire connecters to each.
48
With the teeth facing outward, slide the slider gear over the drive assembly shaft.
49
Align the spring…
50
… then secure the spring with the retainer – you can use the awl to seat the retainer.
51
Reinstall the rotor by aligning it over the stator, keeping your fingers away from the underside of the rotor.
52
Thread the mounting screw clockwise and secure the rotor with the flat-head screwdriver as you tighten the screw.
53
Return the washer to its upright position.
54
Unthread the rear screws securing the main top.
55
Lift up the main top, align it on the screw brackets…
56
… and support it with the chain.
57
Reinstall the inner tub by positioning it on the drive shaft.
58
Thread the tub nut clockwise and tighten with the tub nut wrench and mallet.
59
Reinstall the tub cover by aligning the eight retainers with the tabs on the outer tub then snap the cover into position.
60
Realign the wash plate on the drive shaft…
61
… then thread and tighten the screw.
62
Snap on the wash plate cap.
63
Remove the chain and reposition the washer’s main top.
64
Rethread the two rear screws securing the main top.
65
Realign the access plate and secure it with the screw.
66
Move the appliance back against the wall.
67
Reattach the drain hose to the outlet port, securing it with the clamp.
68
Attach the hot and cold water supply hoses to the appropriate inlet valve ports.
69
Turn the water supply back on…
70
… plug the appliance’s power cord back in…
71
… and the washer should be ready for use.
Applicable Product Model
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