If your Jenn Air dishwasher is not dispensing soap, start with the detergent dispenser parts most likely to fail. A broken dispenser lever is the most common cause, since it can keep the detergent door from opening or closing correctly during the cycle. Next, check the detergent dispenser cover for cracks or damage, then inspect the detergent container and dispenser lid for wear or breakage. If one small part inside the assembly is damaged, replacing the full detergent dispenser can be the simpler fix. A bad control board can also keep the dishwasher detergent dispenser not working by failing to send voltage to the dispenser, but that is much less common and should be ruled out last. If your dishwasher soap dispenser is not opening, or the dishwasher detergent door is not opening and the machine is not dispensing soap, a careful visual inspection of these parts will usually point you in the right direction. Enter your Jenn Air dishwasher model number on RepairClinic.com to find the exact dispenser lever, dispenser lid, detergent dispenser cover, control board, or complete detergent dispenser that fits your specific machine.
01 - Jenn Air Dishwasher Dispenser Lever
If the dishwasher dispenser lever is broken, it can cause the dispenser not to open or close properly. Inspect the dispenser lever for damage. If the lever is broken, replace it.
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The control board provides power to nearly every component of the dishwasher. If there is a problem with the control board, it might not send voltage to the detergent dispenser, preventing the dispenser from opening. However, this is not likely the case. Control boards are often misdiagnosed—make sure you check more commonly defective parts before replacing the control board