If your Norge dryer steam function is not working, start with the most likely causes so you can fix it fast. The top suspects are a failed control board or main control board that stops power from reaching the water inlet valve or steam generator, so inspect the board for burned components or shorts and replace it if it looks damaged. If the board is getting power but the dryer still has no steam, the steam generator itself may have failed and will need replacement. Next check the basics: make sure the water supply hose is connected and the valve is open, and inspect the dryer’s steam nozzle for clogs or damage that would block mist from entering the drum. Finally, test the water inlet valve for electrical continuity; a bad valve will keep water from reaching the steam system. If you need a replacement part, enter your model number on RepairClinic.com to find the exact steam parts for your dryer and get everything you need to repair steam sanitize or steam fresh cycles that are not working.
01 - Norge Dryer Control Board
If no power is getting to either the dryer's water inlet valve during the steam cycle or the steam generator, then it's likely the dryer's control board is defective and the cause of the steam function problem. The control board cannot be easily tested, but you can try to inspect it for signs of burning or a shorted-out component to help determine if the part should be replaced.
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If no power is getting to either the dryer's water inlet valve during the steam cycle or the steam generator, then it's likely the dryer's main control board is defective and the cause of the steam function problem. The control board cannot be easily tested, but you can try to inspect it for signs of burning or a shorted-out component to help determine if the part should be replaced.
If no power is getting to the dryer's water inlet valve during the steam cycle, but power is reaching the steam generator, then it's likely the steam generator is defective and will need to be replaced.
The water supply hose needs to be connected from the home's water supply to the water inlet valve on the dryer. The water line is usually connected to a “Y” connector and shares the same cold-water supply as the washer. Refer to the owner's manual for water hookup instructions.
Common
05 - Norge Dryer Nozzle
The nozzle, normally located at the rear interior of the dryer, may be damaged or clogged with debris and unable to allow the steam to enter the drum area. Inspect the nozzle or any damage or obstruction and replace if necessary.
The dryer's water inlet valve provides the water necessary for the steam function to work. If there is no mist coming from the nozzle when the valve is energized, it's likely the inlet valve is defective. You can use a multimeter to test the valve for electrical continuity. If the valve tests negative for continuity, you'll know the part has failed and will need to be replaced.