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Norge Dryer drum not turning

If your Norge dryer drum not turning, the most likely cause is a broken drive belt. Do a simple check first: reach in and try to turn the drum by hand—if it spins very easily the belt is probably broken. Less likely but worth knowing, a faulty timer can prevent the drum from turning, though that is rare and should be tested with a multimeter and the wiring diagram only after you rule out the common parts. Worn drum rollers or their axles are next on the list; if the rollers wobble or do not spin freely they can bind the drum, so replace rollers and axles together as a preventative fix and clean the shafts before installing new parts. An obstructed blower wheel can also stop the drum if the motor is overloaded, and a stuck or worn idler pulley may seize and keep the belt from turning. If you need parts, enter your model number on RepairClinic.com to find the exact replacement part that fits your dryer.

01 - Norge Dryer Drive Belt

The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor pulley. Over time, the belt can break from normal use. If the belt is broken, the dryer won’t turn. To quickly determine if the belt is broken, reach into the dryer and turn the drum by hand. If the drum spins very easily, the belt is likely broken. Next, inspect the belt to confirm that it is broken. If the belt is broken, replace it.
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02 - Norge Dryer Timer

A dryer drum not turning could be caused by a faulty timer. However, this is very rarely the case. Before replacing the timer, check all the more commonly defective parts. If you determine that all of the other components are working properly, test the timer by using a multimeter and consulting the wiring diagram. If the timer is defective, replace it.
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03 - Norge Dryer Drum Roller

Most dryers have two drum rollers on the rear of the drum, and some dryers have two more rollers supporting the front of the drum. The rollers must spin freely to work properly. If the drum rollers are worn out, the dryer won’t turn properly. To determine if the support rollers are worn out, remove the belt from the dryer and try turning the drum by hand. If the drum does not rotate freely, check the support rollers for wear. If one or more of the rollers are worn out, we recommend replacing all of the rollers at the same time as a preventative measure. (The roller shaft can often be reused if it is in good condition. Clea...n the shaft thoroughly before installing the new rollers.)
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04 - Norge Dryer Blower Wheel

The dryer blower wheel is the component that circulates the air through the dryer drum. Since the drive motor that rotates the blower wheel will often drive the belt that turns the drum as well, an obstructed blower wheel could prevent the drum from turning. Inspect the blower wheel and housing for any obstruction and replace the component if necessary.
Highly Likely

05 - Norge Dryer Drum Roller Axle

One or more of the drum roller axles might be worn out. Most dryers have two drum support rollers on the rear of the drum, and some dryers have two more rollers supporting the front of the drum. The rollers must spin freely to work properly. If the roller axles are worn out, the rollers may not spin freely, causing the motor to overload and the dryer to stop. To determine if the drum roller axles are worn out, remove the belt from the dryer and try turning the drum by hand. If the drum does not rotate freely, check the support rollers for wear. If the rollers spin freely without wobbling, the axles do not need to be replac...ed. If a roller wobbles and/or does not spin freely, we recommend replacing all of the axles and rollers as a preventative measure.
Highly Likely

06 - Norge Dryer Idler Pulley

Inspect the idler pulley for the dryer drum belt and make sure it spins freely on the shaft. If the idler pulley is stuck, worn or damaged, we recommend replacing the drum drive belt in addition to replacing the idler pulley.
Common

Frequently Asked Questions

My dryer drum not turning — how can I quickly tell if the drive belt is broken?
Dryer not spinning — could worn drum rollers or axles cause this, and should I replace them all?
Dryer making grinding noise or squeaking when drum turns — is that the drum rollers or idler pulley?
Dryer starts then stops or motor overheats — could the blower wheel or idler pulley be the cause?
How do I enter my model number on RepairClinic.com to find the correct replacement part?