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HomeRepair HelpKitchenAid Dryer RepairKitchenAid Dryer drum not turning Repair
KitchenAid Dryer drum not turning
If your KitchenAid dryer drum not turning or the dryer not spinning, the most likely cause is a broken drive belt. Reach into the drum and spin it by hand — if it turns very easily the belt is probably snapped; inspect and replace it. Less commonly, a faulty timer can keep the drum from turning, but test the timer with a multimeter and the wiring diagram only after you’ve checked the more common parts. Worn drum rollers or their axles will bind the drum, so remove the belt and check that the rollers spin freely and do not wobble. A stuck idler pulley will also prevent proper belt tension, and an obstructed blower wheel can overload the motor and stop drum rotation. Swap worn rollers, axles, the idler pulley, or a damaged blower wheel as needed. Enter your model number on RepairClinic.com to pull up the exact replacement drive belt, rollers, idler pulley, blower wheel, or timer that fits your dryer.
01 - KitchenAid Dryer Drive Belt
The drive belt is a very long, slender belt that wraps all the way around the dryer drum, around a tension pulley, and then around the drive motor pulley. Over time, the belt can break from normal use. If the belt is broken, the dryer won’t turn. To quickly determine if the belt is broken, reach into the dryer and turn the drum by hand. If the drum spins very easily, the belt is likely broken. Next, inspect the belt to confirm that it is broken. If the belt is broken, replace it.
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02 - KitchenAid Dryer Timer
A dryer drum not turning could be caused by a faulty timer. However, this is very rarely the case. Before replacing the timer, check all the more commonly defective parts. If you determine that all of the other components are working properly, test the timer by using a multimeter and consulting the wiring diagram. If the timer is defective, replace it.
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03 - KitchenAid Dryer Drum Roller
Most dryers have two drum rollers on the rear of the drum, and some dryers have two more rollers supporting the front of the drum. The rollers must spin freely to work properly. If the drum rollers are worn out, the dryer won’t turn properly. To determine if the support rollers are worn out, remove the belt from the dryer and try turning the drum by hand. If the drum does not rotate freely, check the support rollers for wear. If one or more of the rollers are worn out, we recommend replacing all of the rollers at the same time as a preventative measure. (The roller shaft can often be reused if it is in good condition. Clea...
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04 - KitchenAid Dryer Blower Wheel
The dryer blower wheel is the component that circulates the air through the dryer drum. Since the drive motor that rotates the blower wheel will often drive the belt that turns the drum as well, an obstructed blower wheel could prevent the drum from turning. Inspect the blower wheel and housing for any obstruction and replace the component if necessary.
Highly Likely
05 - KitchenAid Dryer Drum Roller Axle
One or more of the drum roller axles might be worn out. Most dryers have two drum support rollers on the rear of the drum, and some dryers have two more rollers supporting the front of the drum. The rollers must spin freely to work properly. If the roller axles are worn out, the rollers may not spin freely, causing the motor to overload and the dryer to stop. To determine if the drum roller axles are worn out, remove the belt from the dryer and try turning the drum by hand. If the drum does not rotate freely, check the support rollers for wear. If the rollers spin freely without wobbling, the axles do not need to be replac...
Highly Likely
06 - KitchenAid Dryer Idler Pulley
Inspect the idler pulley for the dryer drum belt and make sure it spins freely on the shaft. If the idler pulley is stuck, worn or damaged, we recommend replacing the drum drive belt in addition to replacing the idler pulley.
Common
Frequently Asked Questions
Why is my dryer drum not turning?
How can I tell whether the drive belt or idler pulley is the problem?
Can worn drum rollers or axles cause the dryer to stop or make noise?
Should I test the timer or motor with a multimeter if the drum won't turn?
How do I enter my model number on RepairClinic.com to find the correct replacement part?
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