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HomeRepair HelpJC Penney Dryer RepairJC Penney Dryer damaging clothes Repair
JC Penney Dryer damaging clothes
If your JC Penney dryer is tearing clothes or leaving holes, the most likely culprits are parts that let the drum sag or snag fabric. Start by checking the rear drum support bearing; if it is loose or broken the drum misaligns and fabric can get pinched between the drum edge and the front bulkhead. Next look at the front drum glides or slides, which wear down and let the drum drop so clothes get caught in the gap. Inspect the drum itself with a flashlight and run a cloth across the interior to feel for rough spots or cracks that can rip fabric; a damaged drum assembly needs replacement. A cracked or broken filter cover can also catch and tear clothing. Finally, worn drum roller axles or rollers will make the drum wobble, create a wider bottom gap, and often produce a loud rumbling noise before they start damaging garments. For a safe diagnosis remove the belt and rotate the drum by hand to check bearings, rollers, and glides, and replace worn parts as recommended; enter your model number at RepairClinic.com to find the exact replacement part for your dryer.
01 - JC Penney Dryer Drum Support Bearing
The drum support bearing is a component used on some dryer models to support the rear of the drum and allow the drum to rotate freely. If the bearing is loose or broken, the drum can become misaligned and damage clothing items that become trapped between the edge of the drum and the front bulkhead. You will need to disassemble the dryer and uninstall the drum to inspect the drum support bearing and to determine if it should be replaced.
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02 - JC Penney Dryer Drum Slide Glide or Pad
The drum glides (also called slides) might be worn out. The drum glides are small plastic pieces that support the front of the dryer drum. As the drum rotates, it slides on these plastic pieces. Over time, the drum glides wear out. If the drum glides are worn out, the dryer will usually make noise and the drum will drop down and have a wider gap at the bottom allowing clothes to get caught in the gap. To determine if the drum glides are worn out, inspect them for wear. If one or more glides are worn out, replace all of the glides as a set.
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03 - JC Penney Dryer Drum Assembly
As the drum assembly rotates, the clothing could be catching on a damaged section of the drum resulting in tears or holes in the clothing. Inspect the inside of the drum with a flashlight and run a cloth across the surface to see if it catches on anything. If the drum assembly is damaged or has cracks, it should be replaced.
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04 - JC Penney Dryer Filter Cover
The filter cover holds the lint filter in place. If the filter cover is broken or damaged, clothes can get caught and tear on the cover. Inspect the filter. If the filter cover is cracked or damaged it will need to be replaced.
Common
05 - JC Penney Dryer Drum Roller Axle
One or more of the drum roller axles might be worn out. Most dryers have two drum support rollers on the rear of the drum, and some dryers have two more rollers, supporting the front of the drum. Over time, the drum rollers and axles wear out, causing a loud rumbling noise and the drum to drop down and have a wider gap at the bottom allowing clothes to get caught in the gap. To determine if the drum roller axles are worn out, remove the belt from the dryer and try turning the drum by hand. If the drum does not rotate freely, check the support rollers for wear. If the rollers spin freely without wobbling, the axles do not n...
Common
06 - JC Penney Dryer Drum Roller
One or more of the drum rollers might be worn out. Many dryers have two drum support rollers on the rear of the drum, and some dryers have two more rollers supporting the front of the drum. When the drum rollers are worn out, they can cause the dryer to make a loud rumbling noise and if worn badly the drum will drop down and have a wider gap at the bottom allowing clothes to get caught in the gap. To determine if the rollers are worn out, inspect the rollers. If one or more of the rollers are severely worn, we recommend replacing all of the rollers at the same time as a preventative measure (The roller shaft can often be r...
Common
Frequently Asked Questions
Why is my dryer ripping clothes?
My dryer drum feels loose and clothes get caught — what parts should I check?
The dryer is making a grinding or squeaking noise when the drum turns — could that cause clothes damage?
What should I look for when inspecting the drum for holes, tears, or sharp edges?
How do I enter my model number or part number on RepairClinic.com to get the correct replacement part?
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