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Hotpoint Dryer damaging clothes

Is your Hotpoint dryer damaging clothes, ripping or eating them? Clothes getting caught between the drum edge and the front bulkhead usually means the dryer drum is loose and has dropped, creating a gap. The most common cause is a failed drum support bearing that lets the rear of the drum sag; worn drum glides or pads at the front are next, allowing the drum to ride low and snag fabric. A cracked or dented drum can catch fabric after that, followed by a broken filter cover that can tear edges, and finally worn drum roller axles or rollers that make the drum wobble and widen the gap. To check, remove the dryer front, spin the drum by hand and inspect the drum surface with a flashlight, or run a cloth across it to feel for catches. If the drum does not turn freely or you see cracks or worn parts, replace the damaged pieces. Enter your model number on RepairClinic.com to find the exact replacement part for your specific dryer and order what you need.

01 - Hotpoint Dryer Drum Support Bearing

The drum support bearing is a component used on some dryer models to support the rear of the drum and allow the drum to rotate freely. If the bearing is loose or broken, the drum can become misaligned and damage clothing items that become trapped between the edge of the drum and the front bulkhead. You will need to disassemble the dryer and uninstall the drum to inspect the drum support bearing and to determine if it should be replaced.
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02 - Hotpoint Dryer Drum Slide Glide or Pad

The drum glides (also called slides) might be worn out. The drum glides are small plastic pieces that support the front of the dryer drum. As the drum rotates, it slides on these plastic pieces. Over time, the drum glides wear out. If the drum glides are worn out, the dryer will usually make noise and the drum will drop down and have a wider gap at the bottom allowing clothes to get caught in the gap. To determine if the drum glides are worn out, inspect them for wear. If one or more glides are worn out, replace all of the glides as a set.
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03 - Hotpoint Dryer Drum Assembly

As the drum assembly rotates, the clothing could be catching on a damaged section of the drum resulting in tears or holes in the clothing. Inspect the inside of the drum with a flashlight and run a cloth across the surface to see if it catches on anything. If the drum assembly is damaged or has cracks, it should be replaced.
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04 - Hotpoint Dryer Filter Cover

The filter cover holds the lint filter in place. If the filter cover is broken or damaged, clothes can get caught and tear on the cover. Inspect the filter. If the filter cover is cracked or damaged it will need to be replaced.
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05 - Hotpoint Dryer Drum Roller Axle

One or more of the drum roller axles might be worn out. Most dryers have two drum support rollers on the rear of the drum, and some dryers have two more rollers, supporting the front of the drum. Over time, the drum rollers and axles wear out, causing a loud rumbling noise and the drum to drop down and have a wider gap at the bottom allowing clothes to get caught in the gap. To determine if the drum roller axles are worn out, remove the belt from the dryer and try turning the drum by hand. If the drum does not rotate freely, check the support rollers for wear. If the rollers spin freely without wobbling, the axles do not n...eed to be replaced. If a roller wobbles and/or does not spin freely, we recommend replacing all of the axles and rollers as a preventative measure.
Common

06 - Hotpoint Dryer Drum Roller

One or more of the drum rollers might be worn out. Many dryers have two drum support rollers on the rear of the drum, and some dryers have two more rollers supporting the front of the drum. When the drum rollers are worn out, they can cause the dryer to make a loud rumbling noise and if worn badly the drum will drop down and have a wider gap at the bottom allowing clothes to get caught in the gap. To determine if the rollers are worn out, inspect the rollers. If one or more of the rollers are severely worn, we recommend replacing all of the rollers at the same time as a preventative measure (The roller shaft can often be r...eused if it is in good condition. Clean the shaft thoroughly before installing the new rollers).
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Frequently Asked Questions

Why is my dryer damaging clothes?
Dryer making grinding noise or loud rumbling when the drum turns. What should I check?
My dryer drum has a bigger gap at the bottom and keeps catching clothes. How do I fix that?
How can I inspect the drum for rough spots or damage that tears clothes?
How do I enter my model number or part number on RepairClinic.com to find the correct replacement part?

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