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Electrolux Microwave turntable not turning

When your Electrolux microwave turntable is not turning, the turntable motor is the most likely cause. Unplug the microwave and use a multimeter to test the motor for continuity. If the motor has no continuity, replace it. A broken or stripped glass tray drive coupling is another common reason the microwave is not spinning, so gently pull the coupling from the motor shaft and inspect it for damage. Next, check the glass tray support for cracks or stripped sections, and make sure the turntable option is turned on if your model has that setting. If the motor does not receive power, the user control and display board or main control board may be defective, although the motor is more often at fault. A turntable that is not turning can leave hot spots because microwaves concentrate in one area, so avoid using the microwave until the problem is corrected. Enter your model number to find the exact Electrolux replacement turntable motor, coupling, tray support, or control board for your microwave. Any repair that requires opening the outer cabinet must be handled carefully because the high-voltage capacitor can store a lethal charge even after unplugging. It must be properly discharged before interior work, and unfamiliar users should hire a qualified technician.

01 - Electrolux Microwave Turntable Motor

Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.
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02 - Electrolux Microwave Glass Tray Drive Coupling

If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage.
Highly Likely

03 - Electrolux Microwave Glass Tray Support

If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage.
Highly Likely

04 - Electrolux Microwave User Control and Display Board

The user control and display board might be defective. However, the turntable motor is much more likely to be at fault. First, test the incoming power to the turntable motor. If the motor is not getting power, the user control and display board may be defective. If the user control and display board is defective, replace it.
Common

05 - Turntable option turned off

When the microwave turntable turns, the food is cooked evenly. If the turntable stops turning there may be hot spots where the microwaves are concentrated in one area. If the turntable is not turning, confirm the turntable option is turned on (if applicable).
Common

06 - Electrolux Microwave Control Board

The control might be defective. However, the turntable motor is much more likely to be at fault. First, check the incoming power to the turntable motor. If the turntable motor is not getting power, the main control board may be at fault.
Common

Frequently Asked Questions

Why is my Electrolux microwave turntable not turning?
How do I test an Electrolux microwave turntable motor?
Can I use my microwave if the turntable is not spinning?
Could the Electrolux control board or user control and display board cause the turntable to stop working?
How do I find the correct Electrolux turntable motor or coupling?

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