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HomeRepair HelpEmerson Microwave RepairEmerson Microwave turntable not turning Repair
Emerson Microwave turntable not turning
If your Emerson microwave turntable is not turning, the turntable motor is the most likely cause. Unplug the microwave and use a multimeter to test the motor for continuity. If it has no continuity, replace the turntable motor. A broken or stripped glass tray drive coupling is another highly likely cause, so gently pull the coupling from the motor shaft and inspect it for damage. The glass tray support, also called the turntable roller guide or support ring, may be broken or stripped and should be checked next. If the motor does not receive incoming power, the Emerson user control and display board or main control board may be defective, although the motor is much more likely to fail. Also confirm that the turntable option is turned on if your model has that setting. These issues can cause a microwave turntable not turning, microwave not spinning, or microwave plate not turning. Enter your model number to find the exact replacement part for your Emerson microwave. If testing requires removing the outer cabinet, remember that the high-voltage capacitor can store a lethal charge even after unplugging. It must be properly discharged before interior work, so use a qualified technician if you are unfamiliar with capacitor discharge procedures.
01 - Emerson Microwave Turntable Motor
Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.
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02 - Emerson Microwave Glass Tray Drive Coupling
If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage.
Highly Likely
03 - Emerson Microwave Glass Tray Support
If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage.
Highly Likely
04 - Emerson Microwave User Control and Display Board
The user control and display board might be defective. However, the turntable motor is much more likely to be at fault. First, test the incoming power to the turntable motor. If the motor is not getting power, the user control and display board may be defective. If the user control and display board is defective, replace it.
Common
05 - Turntable option turned off
When the microwave turntable turns, the food is cooked evenly. If the turntable stops turning there may be hot spots where the microwaves are concentrated in one area. If the turntable is not turning, confirm the turntable option is turned on (if applicable).
Common
06 - Emerson Microwave Control Board
The control might be defective. However, the turntable motor is much more likely to be at fault. First, check the incoming power to the turntable motor. If the turntable motor is not getting power, the main control board may be at fault.
Common
Frequently Asked Questions
Why is my Emerson microwave turntable not turning?
How do I test an Emerson microwave turntable motor?
Could the turntable coupler or tray support be causing my microwave not to spin?
What should I check if the Emerson microwave turntable motor is not getting power?
How do I find the correct Emerson microwave turntable part?
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