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HomeRepair HelpDanby Microwave RepairDanby Microwave turntable not turning Repair
Danby Microwave turntable not turning
If your Danby microwave turntable is not turning, the turntable motor is the most likely cause. Unplug the microwave and use a multimeter to test the motor for continuity. If it has no continuity, replace the turntable motor. Next, inspect the glass tray drive coupling, also called the turntable coupler, for cracks, stripped teeth, or damage, then check the glass tray support or turntable roller guide for the same problems. Confirm that the turntable option is turned on if your Danby model has that setting. If the motor tests good, check whether it is receiving power. No power at the motor can point to a defective user control and display board or main control board, although either board is less likely than the motor. A microwave plate not turning can create uneven cooking and hot spots, but it does not always mean the microwave has stopped heating. Enter your model number to find the exact replacement part for your Danby microwave. If accessing the turntable motor requires removing the outer cabinet, remember that the high-voltage capacitor can store a lethal charge even after the microwave is unplugged. Proper capacitor discharge is required before interior work, so use a qualified technician if you are not familiar with that procedure.
01 - Danby Microwave Turntable Motor
Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.
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02 - Danby Microwave Glass Tray Drive Coupling
If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage.
Highly Likely
03 - Danby Microwave Glass Tray Support
If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage.
Highly Likely
04 - Danby Microwave User Control and Display Board
The user control and display board might be defective. However, the turntable motor is much more likely to be at fault. First, test the incoming power to the turntable motor. If the motor is not getting power, the user control and display board may be defective. If the user control and display board is defective, replace it.
Common
05 - Turntable option turned off
When the microwave turntable turns, the food is cooked evenly. If the turntable stops turning there may be hot spots where the microwaves are concentrated in one area. If the turntable is not turning, confirm the turntable option is turned on (if applicable).
Common
06 - Danby Microwave Control Board
The control might be defective. However, the turntable motor is much more likely to be at fault. First, check the incoming power to the turntable motor. If the turntable motor is not getting power, the main control board may be at fault.
Common
Frequently Asked Questions
Why is my Danby microwave turntable not turning?
How do I fix a Danby microwave that is not spinning when the motor works?
How can I test the Danby microwave turntable motor and control board?
Can I use my Danby microwave if the turntable is not turning?
How do I find the correct Danby microwave turntable part?
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