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Ikea Microwave turntable not turning

An Ikea microwave turntable is not turning, the turntable motor is the most likely cause. Unplug the microwave, access the motor, and use a multimeter to check it for continuity. Replace the motor if it tests open. If the motor is good, inspect the glass tray drive coupling and glass tray support for cracks, stripping, or other damage. Gently pull each part from the drive motor shaft to check for wear. If the motor is not receiving power, the user control and display board or main control board may be defective, although either board is less likely than the motor. Also confirm that the turntable option has not been turned off, if your Ikea microwave has that setting. A microwave turntable not turning can leave hot spots because food is not rotating through the microwave energy, so avoid relying on it until repaired. Enter your model number to find the exact turntable motor, glass tray drive coupling, glass tray support, or control board for your microwave. If the repair requires opening the outer cabinet, remember that the high-voltage capacitor can store a lethal charge even after unplugging. It must be properly discharged, so use a qualified technician if you are not familiar with capacitor discharge procedures.

01 - Ikea Microwave Turntable Motor

Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.
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02 - Ikea Microwave Glass Tray Drive Coupling

If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage.
Highly Likely

03 - Ikea Microwave Glass Tray Support

If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage.
Highly Likely

04 - Ikea Microwave User Control and Display Board

The user control and display board might be defective. However, the turntable motor is much more likely to be at fault. First, test the incoming power to the turntable motor. If the motor is not getting power, the user control and display board may be defective. If the user control and display board is defective, replace it.
Common

05 - Turntable option turned off

When the microwave turntable turns, the food is cooked evenly. If the turntable stops turning there may be hot spots where the microwaves are concentrated in one area. If the turntable is not turning, confirm the turntable option is turned on (if applicable).
Common

06 - Ikea Microwave Control Board

The control might be defective. However, the turntable motor is much more likely to be at fault. First, check the incoming power to the turntable motor. If the turntable motor is not getting power, the main control board may be at fault.
Common

Frequently Asked Questions

Why is my IKEA microwave turntable not turning?
How do I test an IKEA microwave turntable motor?
What should I check if my microwave plate is not turning but the motor works?
Can an IKEA microwave control board cause the turntable to stop spinning?
How do I find the correct IKEA microwave turntable motor or coupler?

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