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Dacor Microwave turntable not turning

If your Dacor microwave turntable is not turning, the turntable motor is the most likely cause. Unplug the microwave and use a multimeter to test the motor for continuity. If the motor lacks continuity, replace it. A broken or stripped glass tray drive coupling is another common reason the microwave plate is not turning, so gently remove the coupling from the motor shaft and inspect it for damage. Next, check the glass tray support, also called the turntable ring or roller guide, for cracks or stripped sections. If the motor does not receive incoming power, the Dacor user control and display board or main control board may be defective, although either board is less likely than the motor. Also confirm that the turntable option is enabled if your model has that setting. A working turntable helps distribute microwave energy and prevents uneven heating and hot spots. Enter your model number to find the exact replacement part for your Dacor microwave. Any repair that requires opening the outer cabinet must be handled carefully because the high-voltage capacitor can store a lethal charge even when unplugged. Proper capacitor discharge is required before interior work, and a qualified technician should perform the repair if you are not familiar with that procedure.

01 - Dacor Microwave Turntable Motor

Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.
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02 - Dacor Microwave Glass Tray Drive Coupling

If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage.
Highly Likely

03 - Dacor Microwave Glass Tray Support

If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage.
Highly Likely

04 - Dacor Microwave User Control and Display Board

The user control and display board might be defective. However, the turntable motor is much more likely to be at fault. First, test the incoming power to the turntable motor. If the motor is not getting power, the user control and display board may be defective. If the user control and display board is defective, replace it.
Common

05 - Turntable option turned off

When the microwave turntable turns, the food is cooked evenly. If the turntable stops turning there may be hot spots where the microwaves are concentrated in one area. If the turntable is not turning, confirm the turntable option is turned on (if applicable).
Common

06 - Dacor Microwave Control Board

The control might be defective. However, the turntable motor is much more likely to be at fault. First, check the incoming power to the turntable motor. If the turntable motor is not getting power, the main control board may be at fault.
Common

Frequently Asked Questions

Why is my Dacor microwave turntable not turning?
How do I test a Dacor microwave turntable motor?
Could the Dacor microwave control board or user control and display board stop the turntable from turning?
How do I find the correct Dacor microwave turntable motor or coupling?
Is it safe to repair a Dacor microwave when the turntable is not spinning?