If your Thermador microwave buttons are not working, press every button on the control panel to determine whether the problem affects only some keys or the entire keypad. When some buttons respond correctly while others do not, the touchpad and control panel are the most likely cause, followed by the touchpad itself. If the microwave start button, number buttons, or other microwave keypad buttons are all unresponsive, the user control and display board is the next likely failure, followed by the main control board and control board. A defective control panel is less common but can also cause microwave control panel buttons to stick or stop responding. Before replacing parts, check for obvious damage, moisture, or debris around the membrane switch. Enter your Thermador microwave model number to find the exact replacement part for your specific appliance. Some control repairs require opening the outer cabinet. The high-voltage capacitor can store a lethal charge even after the microwave is unplugged, so it must be properly discharged before any interior work. If you are not familiar with capacitor discharge procedures, have a qualified technician perform the repair.
01 - Thermador Microwave Touchpad and Control Panel
To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
Enter model number to search for the required part specific to your product
To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
03 - Thermador Microwave User Control and Display Board
To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, replace the user control and display board.
To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the main control is defective.
To determine if the control board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the control board is defective.
To determine if the control panel is defective, try pressing each of the buttons. If none of the buttons are responding correctly, it is likely the control panel is defective and will need to be replaced.