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Thermador Microwave buttons not working

If your Thermador microwave buttons are not working, press every button on the control panel to determine whether the problem affects only some keys or the entire keypad. When some buttons respond correctly while others do not, the touchpad and control panel are the most likely cause, followed by the touchpad itself. If the microwave start button, number buttons, or other microwave keypad buttons are all unresponsive, the user control and display board is the next likely failure, followed by the main control board and control board. A defective control panel is less common but can also cause microwave control panel buttons to stick or stop responding. Before replacing parts, check for obvious damage, moisture, or debris around the membrane switch. Enter your Thermador microwave model number to find the exact replacement part for your specific appliance. Some control repairs require opening the outer cabinet. The high-voltage capacitor can store a lethal charge even after the microwave is unplugged, so it must be properly discharged before any interior work. If you are not familiar with capacitor discharge procedures, have a qualified technician perform the repair.

01 - Thermador Microwave Touchpad and Control Panel

To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
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Top Solution

02 - Thermador Microwave Touchpad

To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
Top Solution

03 - Thermador Microwave User Control and Display Board

To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, replace the user control and display board.
Top Solution

04 - Thermador Microwave Main Control Board

To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the main control is defective.
Highly Likely

05 - Thermador Microwave Control Board

To determine if the control board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the control board is defective.
Common

06 - Thermador Microwave Control Panel

To determine if the control panel is defective, try pressing each of the buttons. If none of the buttons are responding correctly, it is likely the control panel is defective and will need to be replaced.
Less Common

Frequently Asked Questions

Why are some buttons on my Thermador microwave not working?
What should I check if my Thermador microwave start button and all other buttons are unresponsive?
Can I test a Thermador microwave touchpad or control panel with a multimeter?
How do I find the correct Thermador microwave touchpad or control board?
Is it safe to replace a Thermador microwave control panel when the buttons are not working?

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