If your Emerson microwave buttons are not working, test every key on the control panel to narrow down the cause. When some buttons respond but others do not, the touchpad and control panel are the most likely problem, followed by the touchpad itself. If the microwave keypad is completely unresponsive and none of the buttons work correctly, the user control and display board is a likely cause. The main control board may also be defective, while a failed control panel is less common. These parts can cause a microwave start button not working, microwave number buttons not working, or other microwave buttons stuck or unresponsive. Enter your model number to find the exact Emerson replacement part for your specific microwave. Before removing the outer cabinet, unplug the microwave and use extreme caution. The high-voltage capacitor stores a lethal charge even after the microwave is unplugged and must be properly discharged before any interior work. If you are not familiar with safe capacitor discharge procedures, have a qualified technician perform the repair. Testing the touchpad, control panel, and control boards may require electrical knowledge and careful handling of the wire harness and connectors.
01 - Emerson Microwave Touchpad and Control Panel
To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
Enter model number to search for the required part specific to your product
To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
03 - Emerson Microwave User Control and Display Board
To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, replace the user control and display board.
To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the main control is defective.
To determine if the control board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the control board is defective.
To determine if the control panel is defective, try pressing each of the buttons. If none of the buttons are responding correctly, it is likely the control panel is defective and will need to be replaced.