When your Goldstar microwave buttons are not working, test every key on the control panel. When some buttons respond while others do not, the touchpad and control panel assembly is the most likely cause, followed by a defective microwave touchpad. If none of the buttons respond correctly, the user control and display board, main control board, or control board may have failed. A defective control panel is also possible, though less common. These problems can affect the microwave start button, number buttons, or the entire keypad, leaving the microwave buttons unresponsive even though the microwave has power. Inspect the control panel for stuck or damaged keys, but replace the failed component rather than forcing the buttons. Enter your Goldstar microwave model number to find the exact replacement touchpad, control panel, user interface board, or control board for your appliance. Any repair that requires opening the outer cabinet must be handled carefully because the high-voltage capacitor can store a lethal charge even after the microwave is unplugged. Proper capacitor discharge is required before interior work, and readers unfamiliar with that procedure should use a qualified technician.
01 - Goldstar Microwave Touchpad and Control Panel
To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
Enter model number to search for the required part specific to your product
To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
03 - Goldstar Microwave User Control and Display Board
To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, replace the user control and display board.
To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the main control is defective.
To determine if the control board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the control board is defective.
To determine if the control panel is defective, try pressing each of the buttons. If none of the buttons are responding correctly, it is likely the control panel is defective and will need to be replaced.