When your microwave buttons are not working, first press each key to see whether only certain buttons fail or the entire keypad is unresponsive. If some buttons respond while others do not, the most likely cause is a defective touchpad and control panel, followed by a faulty touchpad. If the microwave start button, number buttons, or other microwave keypad buttons do not respond at all, the user control and display board is the most likely problem. A defective main control board can cause the same symptom, while a failed control panel is less common. Before replacing parts, verify that the microwave has power and that the control lock is not enabled. Enter your model number to find the exact replacement touchpad, membrane switch, control panel, user interface board, or control board for your specific microwave. Some repairs require opening the outer cabinet. Unplug the microwave first, and remember that the high-voltage capacitor can store a lethal charge even after power is disconnected. It must be properly discharged before any interior work, so hire a qualified technician if you are not familiar with capacitor discharge procedures.
01 - Universal Microwave Touchpad and Control Panel
To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
Enter model number to search for the required part specific to your product
To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.
03 - Universal Microwave User Control and Display Board
To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, replace the user control and display board.
To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the main control is defective.
To determine if the control board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, it is possible that the control board is defective.
To determine if the control panel is defective, try pressing each of the buttons. If none of the buttons are responding correctly, it is likely the control panel is defective and will need to be replaced.