If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage.
03 - Frigidaire Oven/Microwave Combo Glass Tray Support
If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage.
04 - Frigidaire Oven/Microwave Combo User Control and Display Board
The user control and display board might be defective. However, the turntable motor is much more likely to be at fault. First, test the incoming power to the turntable motor. If the motor is not getting power, the user control and display board may be defective. If the user control and display board is defective, replace it.
05 - Frigidaire Oven/Microwave Combo Touchpad and Control Panel
The touchpad and control panel might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad and control panel are defective. To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.
The touchpad might be defective. However, the turntable motor is much more likely to be at fault. First, test the turntable motor. If the motor is not defective, it is possible that the touchpad is defective. To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.