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JC Penney Electric stove burner not working

When your JC Penney electric stove burner is not working, the problem may be the surface element switch, surface element board, incoming power, coil surface element, or radiant surface element. Start with the surface element switch, which sends voltage to the burner. If another burner uses the same-size element, swap the elements to help isolate the fault. If the problem follows the element, the coil or radiant surface element may be defective. A surface element board with failed relays can stop one or more burners, while two or more burners failing at the same time points more strongly to the board. The range also needs about 220 volts of incoming power, so test the wall outlet with a multimeter if the cooktop is not working properly. Inspect the coil or radiant surface element for damage and make sure it is fully seated in the receptacle. Test the element for continuity. A coil or radiant element without continuity has burned out and must be replaced. Enter your JC Penney range model number to find the exact replacement surface element switch, board, coil or radiant surface element, or radiant element for your electric stove.

01 - JC Penney Range/Stove/Oven Igniter

Igniter
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02 - JC Penney Range/Stove/Oven Surface Element Switch

The surface element switch sends voltage to the surface element coil. If the switch is defective, the surface element will not work. If there is another element of the same size on the stove, try switching the elements. If the surface element still doesn’t work, the surface element switch is likely defective. The surface element switch cannot be tested or repaired—if you suspect the switch is defective, replace it.
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03 - JC Penney Range/Stove/Oven Surface Element Board

The surface element board has relays that regulate the power supply to the burners. If one or more of the relays fails, the surface element won’t work. If two or more burners fail at the same time, this indicates that the surface element board is likely at fault. If only one surface element won’t work, use a multimeter to test the element for continuity. If the surface element has continuity, the surface element board might be defective.
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04 - Incoming Power Problem

It is possible that the range is not receiving proper voltage. Electric ranges require 220 volts of alternating current. If the range is receiving significantly less voltage, the surface element won’t work. To determine if the electrical outlet has sufficient voltage, use a multimeter to test the incoming power at the wall socket.
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05 - JC Penney Range/Stove/Oven Coil Surface Element

First, make sure that the element is pushed all the way into the socket. Second, inspect the surface element for damage. If the element appears to be damaged, replace it. Lastly, use a multimeter to test the surface element for continuity. If the surface element does not have continuity, replace it.
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06 - JC Penney Range/Stove/Oven Radiant Surface Element

The most common cause when the surface element won't work is the radiant surface element itself. The radiant surface element - or heating element - can burn out similar to a light bulb. If the surface element won't work and it doesn't have continuity, it will need to be replaced. The radiant surface element is not repairable.
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Frequently Asked Questions

Why is one electric stove burner not working on my JC Penney range?
How do I test an electric stove burner and surface element switch?
What does it mean if two or more burners on my JC Penney electric stove are not working?
Should I replace the surface element board when an electric burner stops working?
How do I find the correct replacement burner part for my JC Penney range?