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HomeRepair HelpNorge Oven RepairNorge Electric stove burner won't turn off Repair
Norge Electric stove burner won't turn off
Won’t your Norge electric stove burner turn off? Shut off power at the circuit breaker or unplug the range before inspecting it. Start with the control knob, which may be damaged or unable to turn the surface element switch stem to the off position. A cracked or broken knob is a common cause and should be replaced if it does not fully rotate the switch. If the knob is intact, the surface element switch may have failed. Its internal contacts can fuse together and send continuous voltage to the surface element, causing the electric stove burner to stay hot. On models that use a touchpad, a faulty oven control board or control panel may continue sending power to the burner because of a shorted component or button. If the surface element and wiring are not shorted, inspect the surface element board for burned areas or other damage. These repairs may require a multimeter and the range wiring diagram. Enter your Norge range model number to find the exact replacement knob, surface element switch, oven control board, control panel, or surface element board for your appliance.
01 - Norge Range/Stove/Oven Knob
If a range's surface element won't turn off, you should first inspect the control knob for damage. A broken knob may be unable to rotate the surface element switch stem to stop voltage being sent to the element.
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02 - Norge Range/Stove/Oven Surface Element Switch
The surface element switch sends voltage to the surface element coil. Sometimes, when the surface element switch fails, the electrical contacts inside the switch fuse together, causing the switch to send continuous voltage to the surface element. If the surface element switch is defective, replace it.
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03 - Broken or cracked control knob
If the control knob is cracked or broken it may not be turning the stem on the switch. Inspect the control knob and confirm the switch is in the off position. If the control knob is damaged, it will need to be replaced.
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04 - Norge Range/Stove/Oven Oven Control Board
On some range models, the control board provides voltage to all of the appliance's electrical components. If the board is defective, it might send continuous voltage to a surface element even after the element has been turned off. If you've confirmed the surface element itself has not shorted and the element is controlled by a touchpad, it's likely the control board is faulty. You can inspect the board for signs of damage or a shorted component. You can also use a multimeter to test for voltage reaching the bake or broil elements or igniters after reviewing the appliance's wiring diagram.
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05 - Norge Range/Stove/Oven Control Panel
A range's control panel can allow the user to select the heating functions for both a stovetop and an oven. If the control panel is defective, one or more of the buttons may have shorted and you will not be able to turn off the element. If you've confirmed the surface element itself has not shorted and the element is controlled by a touchpad, it's likely that touchpad or control panel is faulty.
Highly Likely
06 - Norge Range/Stove/Oven Surface Element Board
If a range's surface element is controlled by a touchpad, it's possible the surface element board has a shorted component that is sending continuous voltage to the element. You can inspect the board for signs of burning or a shorted component. If the surface element and wiring are not shorted it is likely the surface element board is damaged and will need to be replaced.
Highly Likely
Frequently Asked Questions
Why won't my Norge electric stove burner turn off?
How do I know if the Norge surface element switch is bad?
Could the electric stove burner or wiring be shorted instead of the switch?
What if my Norge electric stove uses touch controls and the burner won't turn off?
How do I find the correct Norge replacement part for this burner problem?
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