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HomeRepair HelpKitchenAid Oven RepairKitchenAid Electric stove burner won't turn off Repair
KitchenAid Electric stove burner won't turn off
When your KitchenAid electric stove burner won't turn off, switch the range off at the breaker and let the burner cool before testing parts. The most likely cause is a damaged or cracked control knob that cannot turn the surface element switch stem to the off position. Next, inspect the surface element switch. Its internal contacts may have fused together, sending continuous voltage to the surface element even when the knob is set to off. On touch-controlled KitchenAid ranges, the oven control board or control panel may have a shorted component or button that keeps the burner energized. A surface element board can cause the same problem if it has a burned or shorted component. Confirm that the surface element and wiring are not shorted before replacing electronic parts, and use the wiring diagram and a multimeter if you are qualified to test for voltage. This troubleshooting applies to an electric stove burner not turning off, including a glass top stove burner. Enter your model number to find the exact replacement control knob, surface element switch, oven control board, control panel, or surface element board for your KitchenAid range.
01 - KitchenAid Range/Stove/Oven Knob
If a range's surface element won't turn off, you should first inspect the control knob for damage. A broken knob may be unable to rotate the surface element switch stem to stop voltage being sent to the element.
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02 - KitchenAid Range/Stove/Oven Surface Element Switch
The surface element switch sends voltage to the surface element coil. Sometimes, when the surface element switch fails, the electrical contacts inside the switch fuse together, causing the switch to send continuous voltage to the surface element. If the surface element switch is defective, replace it.
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03 - Broken or cracked control knob
If the control knob is cracked or broken it may not be turning the stem on the switch. Inspect the control knob and confirm the switch is in the off position. If the control knob is damaged, it will need to be replaced.
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04 - KitchenAid Range/Stove/Oven Oven Control Board
On some range models, the control board provides voltage to all of the appliance's electrical components. If the board is defective, it might send continuous voltage to a surface element even after the element has been turned off. If you've confirmed the surface element itself has not shorted and the element is controlled by a touchpad, it's likely the control board is faulty. You can inspect the board for signs of damage or a shorted component. You can also use a multimeter to test for voltage reaching the bake or broil elements or igniters after reviewing the appliance's wiring diagram.
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05 - KitchenAid Range/Stove/Oven Control Panel
A range's control panel can allow the user to select the heating functions for both a stovetop and an oven. If the control panel is defective, one or more of the buttons may have shorted and you will not be able to turn off the element. If you've confirmed the surface element itself has not shorted and the element is controlled by a touchpad, it's likely that touchpad or control panel is faulty.
Highly Likely
06 - KitchenAid Range/Stove/Oven Surface Element Board
If a range's surface element is controlled by a touchpad, it's possible the surface element board has a shorted component that is sending continuous voltage to the element. You can inspect the board for signs of burning or a shorted component. If the surface element and wiring are not shorted it is likely the surface element board is damaged and will need to be replaced.
Highly Likely
Frequently Asked Questions
Why won't my KitchenAid electric stove burner turn off?
Can a broken knob cause my KitchenAid stove burner not to turn off?
How do I test the surface element switch on an electric stove?
Could the KitchenAid control panel or control board keep one burner on?
How do I find the correct KitchenAid replacement part for a burner that won't turn off?
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