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HomeRepair HelpSamsung Oven RepairSamsung Electric stove burner won't turn off Repair
Samsung Electric stove burner won't turn off
If your Samsung electric stove burner won't turn off, switch the range off at the breaker and disconnect power before inspecting it. Start with the control knob, since a cracked or damaged knob may not rotate the surface element switch stem fully to the off position. If the knob is intact and the burner continues heating, the surface element switch may have fused electrical contacts that keep sending voltage to the surface element, so the switch should be replaced. On Samsung ranges with touch controls, a faulty oven control board or control panel may send continuous voltage to the surface element or have a shorted button that prevents shutoff. If the surface element and wiring are not shorted, inspect the surface element board for burned or damaged components. A multimeter and the range wiring diagram can help confirm whether voltage is still reaching the element after the control is set to off. These are common causes when an electric stove burner is not turning off, including a glass top stove burner that stays hot. Enter your Samsung range model number to find the exact replacement knob, surface element switch, control board, control panel, or surface element board for your appliance.
01 - Samsung Range/Stove/Oven Knob
If a range's surface element won't turn off, you should first inspect the control knob for damage. A broken knob may be unable to rotate the surface element switch stem to stop voltage being sent to the element.
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02 - Samsung Range/Stove/Oven Surface Element Switch
The surface element switch sends voltage to the surface element coil. Sometimes, when the surface element switch fails, the electrical contacts inside the switch fuse together, causing the switch to send continuous voltage to the surface element. If the surface element switch is defective, replace it.
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03 - Broken or cracked control knob
If the control knob is cracked or broken it may not be turning the stem on the switch. Inspect the control knob and confirm the switch is in the off position. If the control knob is damaged, it will need to be replaced.
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04 - Samsung Range/Stove/Oven Oven Control Board
On some range models, the control board provides voltage to all of the appliance's electrical components. If the board is defective, it might send continuous voltage to a surface element even after the element has been turned off. If you've confirmed the surface element itself has not shorted and the element is controlled by a touchpad, it's likely the control board is faulty. You can inspect the board for signs of damage or a shorted component. You can also use a multimeter to test for voltage reaching the bake or broil elements or igniters after reviewing the appliance's wiring diagram.
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05 - Samsung Range/Stove/Oven Control Panel
A range's control panel can allow the user to select the heating functions for both a stovetop and an oven. If the control panel is defective, one or more of the buttons may have shorted and you will not be able to turn off the element. If you've confirmed the surface element itself has not shorted and the element is controlled by a touchpad, it's likely that touchpad or control panel is faulty.
Highly Likely
06 - Samsung Range/Stove/Oven Surface Element Board
If a range's surface element is controlled by a touchpad, it's possible the surface element board has a shorted component that is sending continuous voltage to the element. You can inspect the board for signs of burning or a shorted component. If the surface element and wiring are not shorted it is likely the surface element board is damaged and will need to be replaced.
Highly Likely
Frequently Asked Questions
Why won't my Samsung electric stove burner turn off?
How do I know if the Samsung surface element switch is bad?
Could the surface element or wiring cause my Samsung stove burner to stay on?
How can I test the Samsung control board or touchpad if the burner won't turn off?
How do I find the correct Samsung replacement part for a burner that won't turn off?
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