If your Crosley electric stove burner won't turn off, disconnect power at the breaker and stop using the range until you identify the fault. Start with the control knob, the most likely cause. A cracked or damaged knob may not rotate the surface element switch stem far enough to reach the off position, even when the knob appears to be turned off. Next, inspect the Crosley surface element switch. Fused contacts inside a failed switch can send continuous voltage to the surface element, causing the stove burner to stay on. If your range uses touch controls, the oven control board or control panel may be sending constant voltage because of a shorted component or button. On some models, a damaged surface element board can cause the same electric stove burner not turning off symptom. Check the surface element and wiring for a short before replacing electronic parts, and use the wiring diagram and a multimeter if needed. Enter your Crosley range model number to find the exact replacement knob, surface element switch, oven control board, control panel, or surface element board for your specific appliance.
01 - Crosley Range/Stove/Oven Knob
If a range's surface element won't turn off, you should first inspect the control knob for damage. A broken knob may be unable to rotate the surface element switch stem to stop voltage being sent to the element.
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02 - Crosley Range/Stove/Oven Surface Element Switch
The surface element switch sends voltage to the surface element coil. Sometimes, when the surface element switch fails, the electrical contacts inside the switch fuse together, causing the switch to send continuous voltage to the surface element. If the surface element switch is defective, replace it.
If the control knob is cracked or broken it may not be turning the stem on the switch. Inspect the control knob and confirm the switch is in the off position. If the control knob is damaged, it will need to be replaced.
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04 - Crosley Range/Stove/Oven Oven Control Board
On some range models, the control board provides voltage to all of the appliance's electrical components. If the board is defective, it might send continuous voltage to a surface element even after the element has been turned off. If you've confirmed the surface element itself has not shorted and the element is controlled by a touchpad, it's likely the control board is faulty. You can inspect the board for signs of damage or a shorted component. You can also use a multimeter to test for voltage reaching the bake or broil elements or igniters after reviewing the appliance's wiring diagram.
A range's control panel can allow the user to select the heating functions for both a stovetop and an oven. If the control panel is defective, one or more of the buttons may have shorted and you will not be able to turn off the element. If you've confirmed the surface element itself has not shorted and the element is controlled by a touchpad, it's likely that touchpad or control panel is faulty.
06 - Crosley Range/Stove/Oven Surface Element Board
If a range's surface element is controlled by a touchpad, it's possible the surface element board has a shorted component that is sending continuous voltage to the element. You can inspect the board for signs of burning or a shorted component. If the surface element and wiring are not shorted it is likely the surface element board is damaged and will need to be replaced.