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HomeRepair HelpUniversal Oven RepairUniversal Electric stove burner won't turn off Repair
Universal Electric stove burner won't turn off
When your Universal electric stove burner won't turn off, switch off the range at the circuit breaker immediately to stop power from reaching the surface element. The most likely cause is a damaged or misaligned control knob that cannot rotate the surface element switch to the OFF position. Next, inspect the surface element switch. Its internal contacts can fuse together and send continuous voltage to the surface element even when the knob is turned off. If the knob and switch are working, a failed oven control board may be supplying constant voltage, especially on models that use a touchpad. A defective control panel or touchpad can also have a shorted button that prevents the burner from shutting down. On some Universal electric ranges, a shorted surface element board can cause the same problem. Check the surface element and wiring for a short, and use a multimeter only if you are comfortable testing live voltage and have the wiring diagram. Search by your model number to find the exact replacement knob, surface element switch, oven control board, control panel, or surface element board for your specific electric stove.
01 - Universal Range/Stove/Oven Knob
If a range's surface element won't turn off, you should first inspect the control knob for damage. A broken knob may be unable to rotate the surface element switch stem to stop voltage being sent to the element.
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02 - Universal Range/Stove/Oven Surface Element Switch
The surface element switch sends voltage to the surface element coil. Sometimes, when the surface element switch fails, the electrical contacts inside the switch fuse together, causing the switch to send continuous voltage to the surface element. If the surface element switch is defective, replace it.
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03 - Broken or cracked control knob
If the control knob is cracked or broken it may not be turning the stem on the switch. Inspect the control knob and confirm the switch is in the off position. If the control knob is damaged, it will need to be replaced.
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04 - Universal Range/Stove/Oven Oven Control Board
On some range models, the control board provides voltage to all of the appliance's electrical components. If the board is defective, it might send continuous voltage to a surface element even after the element has been turned off. If you've confirmed the surface element itself has not shorted and the element is controlled by a touchpad, it's likely the control board is faulty. You can inspect the board for signs of damage or a shorted component. You can also use a multimeter to test for voltage reaching the bake or broil elements or igniters after reviewing the appliance's wiring diagram.
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05 - Universal Range/Stove/Oven Control Panel
A range's control panel can allow the user to select the heating functions for both a stovetop and an oven. If the control panel is defective, one or more of the buttons may have shorted and you will not be able to turn off the element. If you've confirmed the surface element itself has not shorted and the element is controlled by a touchpad, it's likely that touchpad or control panel is faulty.
Highly Likely
06 - Universal Range/Stove/Oven Surface Element Board
If a range's surface element is controlled by a touchpad, it's possible the surface element board has a shorted component that is sending continuous voltage to the element. You can inspect the board for signs of burning or a shorted component. If the surface element and wiring are not shorted it is likely the surface element board is damaged and will need to be replaced.
Highly Likely
Frequently Asked Questions
Why won't my electric stove burner turn off?
What should I check first when my stove burner won't turn off?
Can a shorted surface element cause an electric stove burner to stay on?
Could the control panel or oven control board make my stove top not turn off?
How do I find the correct replacement knob or surface element switch for my electric range?
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