Unlock the Right Part
for Your Repair
Find the exact part you need
Enter your model number to see parts that fit your machine.
Price Match Guarantee
In-stock parts ship the same day
365-Day Return Policy
Price Match GuaranteeChoose Product
Identify Problem
03
Find Solutions
HomeRepair HelpGE Oven RepairGE Electric stove burner won't turn off Repair
GE Electric stove burner won't turn off
Won’t your GE electric stove burner turn off? Switch the range off at the control and disconnect power at the breaker until you identify the problem. The most likely cause is a damaged range knob that cannot turn the surface element switch stem to the off position. Next, inspect the surface element switch. Its internal contacts can fuse together and send continuous voltage to the surface element even when the knob is turned off. A cracked or broken control knob may also prevent the switch from moving correctly. On GE ranges with touchpad controls, a failed oven control board, control panel, or surface element board can send constant power to the burner because of a shorted component. Check the surface element and wiring for a short before replacing electronic parts, and use a multimeter with the wiring diagram if needed. This guidance applies to an electric stove burner not turning off, including a glass top stove burner or coil burner. Enter your GE range model number to find the exact replacement knob, surface element switch, oven control board, control panel, or surface element board for your appliance.
01 - GE Range/Stove/Oven Knob
If a range's surface element won't turn off, you should first inspect the control knob for damage. A broken knob may be unable to rotate the surface element switch stem to stop voltage being sent to the element.
Enter model number to search for the required part specific to your product
Top Solution
02 - GE Range/Stove/Oven Surface Element Switch
The surface element switch sends voltage to the surface element coil. Sometimes, when the surface element switch fails, the electrical contacts inside the switch fuse together, causing the switch to send continuous voltage to the surface element. If the surface element switch is defective, replace it.
Top Solution
03 - Broken or cracked control knob
If the control knob is cracked or broken it may not be turning the stem on the switch. Inspect the control knob and confirm the switch is in the off position. If the control knob is damaged, it will need to be replaced.
Top Solution
04 - GE Range/Stove/Oven Oven Control Board
On some range models, the control board provides voltage to all of the appliance's electrical components. If the board is defective, it might send continuous voltage to a surface element even after the element has been turned off. If you've confirmed the surface element itself has not shorted and the element is controlled by a touchpad, it's likely the control board is faulty. You can inspect the board for signs of damage or a shorted component. You can also use a multimeter to test for voltage reaching the bake or broil elements or igniters after reviewing the appliance's wiring diagram.
Top Solution
05 - GE Range/Stove/Oven Control Panel
A range's control panel can allow the user to select the heating functions for both a stovetop and an oven. If the control panel is defective, one or more of the buttons may have shorted and you will not be able to turn off the element. If you've confirmed the surface element itself has not shorted and the element is controlled by a touchpad, it's likely that touchpad or control panel is faulty.
Highly Likely
06 - GE Range/Stove/Oven Surface Element Board
If a range's surface element is controlled by a touchpad, it's possible the surface element board has a shorted component that is sending continuous voltage to the element. You can inspect the board for signs of burning or a shorted component. If the surface element and wiring are not shorted it is likely the surface element board is damaged and will need to be replaced.
Highly Likely
Frequently Asked Questions
Why won't my GE electric stove burner turn off?
How do I know if the GE surface element switch is bad?
Could a broken knob cause an electric stove burner to stay on?
What if my GE electric stove uses touch controls and the burner won't turn off?
How do I find the correct GE replacement part for a burner that won't turn off?
Shop by Popular GE Range/Stove/Oven Models
Our Story
Family-owned and operated since 1912, Burke America Parts Group is the longest-running genuine appliance, HVAC, and outdoor power equipment parts solution in North America. At Repair Clinic, we're proud to be an international brand trusted by the pros as well as the DIY community.
About Repair Clinic
© 2026 RepairClinic.com