Unlock the Right Part
for Your Repair
Find the exact part you need
Enter your model number to see parts that fit your machine.
Price Match Guarantee
In-stock parts ship the same day
365-Day Return Policy
Price Match GuaranteeChoose Product
Identify Problem
03
Find Solutions
HomeRepair HelpHotpoint Oven RepairHotpoint Electric stove burner won't turn off Repair
Hotpoint Electric stove burner won't turn off
When your Hotpoint electric stove burner won't turn off, disconnect power at the circuit breaker and troubleshoot the control system before handling the range. Start with the control knob, the most likely cause. A damaged, cracked, or stripped knob may not rotate the surface element switch stem far enough to stop voltage from reaching the coil. Next, inspect the surface element switch. Its internal contacts can fuse together and continuously power the surface element even when the knob is set to Off. If the burner is controlled by a touchpad, the oven control board or control panel may have a shorted component or button that keeps sending voltage to the element. On some Hotpoint models, a failed surface element board can cause the same problem. Check the surface element and wiring for shorts, and use the wiring diagram and a multimeter only if you are comfortable testing live voltage. This guide can help with an electric stove burner not turning off, a stove burner won't turn off issue, or a glass top stove burner that stays hot. Enter your model number to find the exact replacement part for your Hotpoint range.
01 - Hotpoint Range/Stove/Oven Knob
If a range's surface element won't turn off, you should first inspect the control knob for damage. A broken knob may be unable to rotate the surface element switch stem to stop voltage being sent to the element.
Enter model number to search for the required part specific to your product
Top Solution
02 - Hotpoint Range/Stove/Oven Surface Element Switch
The surface element switch sends voltage to the surface element coil. Sometimes, when the surface element switch fails, the electrical contacts inside the switch fuse together, causing the switch to send continuous voltage to the surface element. If the surface element switch is defective, replace it.
Top Solution
03 - Broken or cracked control knob
If the control knob is cracked or broken it may not be turning the stem on the switch. Inspect the control knob and confirm the switch is in the off position. If the control knob is damaged, it will need to be replaced.
Top Solution
04 - Hotpoint Range/Stove/Oven Oven Control Board
On some range models, the control board provides voltage to all of the appliance's electrical components. If the board is defective, it might send continuous voltage to a surface element even after the element has been turned off. If you've confirmed the surface element itself has not shorted and the element is controlled by a touchpad, it's likely the control board is faulty. You can inspect the board for signs of damage or a shorted component. You can also use a multimeter to test for voltage reaching the bake or broil elements or igniters after reviewing the appliance's wiring diagram.
Top Solution
05 - Hotpoint Range/Stove/Oven Control Panel
A range's control panel can allow the user to select the heating functions for both a stovetop and an oven. If the control panel is defective, one or more of the buttons may have shorted and you will not be able to turn off the element. If you've confirmed the surface element itself has not shorted and the element is controlled by a touchpad, it's likely that touchpad or control panel is faulty.
Highly Likely
06 - Hotpoint Range/Stove/Oven Surface Element Board
If a range's surface element is controlled by a touchpad, it's possible the surface element board has a shorted component that is sending continuous voltage to the element. You can inspect the board for signs of burning or a shorted component. If the surface element and wiring are not shorted it is likely the surface element board is damaged and will need to be replaced.
Highly Likely
Frequently Asked Questions
Why won't my Hotpoint electric stove burner turn off?
How do I safely turn off an electric stove burner that stays on?
How can I test the surface element switch on my Hotpoint range?
Could the Hotpoint control panel or oven control board cause a burner to stay on?
How do I find the correct Hotpoint burner switch or control knob?
Shop by Popular Hotpoint Range/Stove/Oven Models
Our Story
Family-owned and operated since 1912, Burke America Parts Group is the longest-running genuine appliance, HVAC, and outdoor power equipment parts solution in North America. At Repair Clinic, we're proud to be an international brand trusted by the pros as well as the DIY community.
About Repair Clinic
© 2026 RepairClinic.com