When your Norge gas stove burner won't turn off, stop using that burner and check the burner valve first. A faulty range valve or surface burner valve may be unable to close, allowing gas to flow even when the control is set to Off. Remove the control knob and carefully try turning the valve stem by hand. If the stem will not rotate, or the burner remains lit in the Off position, replace the defective valve. If the valve stem moves normally, inspect the control knob. A cracked or broken knob may not turn the gas valve stem far enough to shut off the burner. Replace the knob if it is damaged. These problems can cause a gas burner not to turn off, a gas stove not turning off, or a gas stove burner that stays on. Before servicing the appliance, shut off the gas supply if needed and allow the burner to cool. Enter your Norge range model number to find the exact replacement valve, surface burner valve, or control knob for your specific gas stove.
01 - Norge Range/Stove/Oven Valve
A stove burner that won't turn off could be caused by a faulty burner valve that is unable to close. Try removing the control knob and turning the valve stem by hand. If the stem will not rotate, or the burner stays on in the off position, the valve is likely defective and should be replaced.
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A stove burner that won't turn off could be caused by a faulty surface burner valve that is unable to close. Try removing the control knob and turning the valve stem by hand. If the stem will not rotate, or the burner stays on in the off position, the valve is likely defective and should be replaced.