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JC Penney Range broiler or storage drawer won't close

When your JC Penney range broiler drawer or storage drawer won't close, the most likely cause is a damaged or misaligned drawer glide. The glides support the drawer along the side rails, and worn or broken glides can make the drawer stick, sag, or stop before it closes. A broken drawer support or drawer guide can cause the same oven drawer stuck symptom, so inspect these parts for cracks, wear, or misalignment. Next, check for an obstruction. Cooking trays, pans, or other items stored inside the drawer may be blocking it from sliding fully into the range. If the drawer still will not close, inspect the drawer slide rails and drawer tracks for bends, damage, or alignment problems. These parts guide the drawer as it moves and may need replacement if they no longer run smoothly. This troubleshooting applies to common JC Penney range drawer problems, including a broiler drawer won't close or storage drawer won't close issue. Enter your range model number to find the exact drawer glide, support, guide, slide rail, or track for your specific JC Penney range.

01 - JC Penney Range/Stove/Oven Drawer Glide

The drawer glide allows the drawer to slide easily in and out on the side rails. If any of the glides are broken or misaligned, the drawer may not be able to close properly. Inspect the glides for wear or damage and replace with new ones if necessary.
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Highly Likely

02 - JC Penney Range/Stove/Oven Drawer Support

The drawer support allows the drawer to slide easily in and out. If any of the supports are broken or misaligned, the drawer many not be able to close properly. Inspect the supports for wear or damage and replace if necessary.
Highly Likely

03 - JC Penney Range/Stove/Oven Drawer Guide

The drawer guide allows the drawer to slide easily in and out on the side rails. If any of the guides are broken or misaligned, the drawer may not be able to close properly. Inspect the guides for wear or damage and replace with new ones if necessary.
Highly Likely

04 - Obstructed drawer

Sometimes cooking trays, pans or other items that are stored in the drawer can keep the drawer from closing properly. Move items around or remove them to confirm that nothing is obstructing the drawer.
Highly Likely

05 - JC Penney Range/Stove/Oven Drawer Slide Rail

The drawer slide rails allow the drawer to slide easily in and out. If either of the slide rails is damaged or misaligned, the drawer may not be able to close properly. Inspect the slide rails for wear or damage and replace if necessary.
Common

06 - JC Penney Range/Stove/Oven Drawer Track

The drawer tracks allow the drawer to slide easily in and out. If either of the tracks is damaged or misaligned, the drawer may not be able to close properly. Inspect the tracks for wear or damage and replace if necessary.
Common

Frequently Asked Questions

Why won't my JC Penney range storage drawer close?
How do I fix a JC Penney broiler drawer that won't close?
How can I tell whether the drawer glide or slide rail is causing the problem?
How do I find the correct JC Penney range drawer replacement part?
Is it safe to use my JC Penney range if the storage or broiler drawer will not close?