When your Norge stove turns off by itself, start by checking whether the touchpad buttons respond intermittently or not at all. A faulty Norge range/stove/oven touchpad is the most likely cause and should be replaced when controls fail to respond. Next, inspect the electric range power cord and terminal block for loose or burnt connections. Overheated connectors can melt wire insulation and interrupt power, so replace damaged parts and have a licensed electrician check a burned receptacle. If a surface element starts working after you turn its dial off and back on or select another setting, the control board may be failing. Loose, broken, or scorched wire connectors can also cause intermittent power loss. Less commonly, a failed relay board can interrupt power to the heating elements and other stove components. A defective main control board, including loose or burned connections, can shut down the entire appliance. Disconnect power before inspecting wiring, and replace damaged components rather than operating the stove. Whether your Norge stove turns off by itself or a stove burner keeps shutting off, enter your model number to find the exact replacement part for your specific range, stove, or oven.
01 - Norge Range/Stove/Oven Touchpad
If a stove turns off on its own, determine if some of the buttons on the touchpad respond intermittently or not at all. If so, it's likely the touchpad is faulty and should be replaced.
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If the power cord connections in the terminal block on your electric range are not secure the wire can overheat, burning the connections on the terminal block, and melting the coating on the wires. Check to ensure the connections are tight and not burnt. If the terminal block connectors are burnt, the terminal block should be replaced. If the power cord terminal connectors are burnt or damaged, the power cord should be replaced. If the power cord prongs are burnt, a new power cord should be installed and the receptacle checked and replaced if necessary by a licenced electrician.
If the stove surface element starts working again when the surface element dial or control is turned off and back on or to a different heat setting, it's likely that the control board is the cause of the stove turning off on its own. You should confirm that the surface element control is functioning normally and the appliance's power cord and terminal block are in good condition before considering a control board replacement.
Inspect the wiring and connectors, especially coming from the main power cord. A loose connection can cause intermittent power failure. Inspect the wiring for breaks or burn marks. Repair wiring as needed.
Some ovens are equipped with a relay board. The relay board has several relays which control the electrical current to the heating element, and other components of the stove. If one or more of the relays on the relay board has failed, the oven may shut off. If the relay board is defective, replace it.
The main control board sends power to all the components in the stove. If the control board connections are loose, or burnt, or the control board is turning off on its own, one of the relays or other components may be bad and the control will need to be replaced.