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JC Penney Stove turns off on its own

If your JC Penney stove turns off by itself, start with the touchpad. Buttons that respond intermittently or not at all can indicate a failing range touchpad that needs replacement. On an electric stove, inspect the power cord and terminal block next. Loose or burnt connections can overheat, melt wire insulation, and cause the stove to lose power. If a surface element starts working again after you turn its control off and back on or select another setting, the stove control board may be faulty, but confirm the dial, power cord, and terminal block are in good condition first. A loose or damaged wire connector, especially near the main power cord, can also cause intermittent power failure. Check for broken wires and burn marks, and disconnect power before making repairs. Less common causes include a failed relay board, which controls power to heating elements, or a defective main control board. These issues can make an electric stove turn off by itself or cause a stove burner to keep shutting off. Enter your JC Penney stove's model number to find the exact replacement part for your range, including the correct touchpad, control board, power cord, or connector.

01 - JC Penney Range/Stove/Oven Touchpad

If a stove turns off on its own, determine if some of the buttons on the touchpad respond intermittently or not at all. If so, it's likely the touchpad is faulty and should be replaced.
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02 - JC Penney Range/Stove/Oven Power Cord

If the power cord connections in the terminal block on your electric range are not secure the wire can overheat, burning the connections on the terminal block, and melting the coating on the wires. Check to ensure the connections are tight and not burnt. If the terminal block connectors are burnt, the terminal block should be replaced. If the power cord terminal connectors are burnt or damaged, the power cord should be replaced. If the power cord prongs are burnt, a new power cord should be installed and the receptacle checked and replaced if necessary by a licenced electrician.
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Top Solution

03 - JC Penney Range/Stove/Oven Control Board

If the stove surface element starts working again when the surface element dial or control is turned off and back on or to a different heat setting, it's likely that the control board is the cause of the stove turning off on its own. You should confirm that the surface element control is functioning normally and the appliance's power cord and terminal block are in good condition before considering a control board replacement.
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Common

04 - JC Penney Range/Stove/Oven Wire Connector

Inspect the wiring and connectors, especially coming from the main power cord. A loose connection can cause intermittent power failure. Inspect the wiring for breaks or burn marks. Repair wiring as needed.
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Common

05 - JC Penney Range/Stove/Oven Relay Board

Some ovens are equipped with a relay board. The relay board has several relays which control the electrical current to the heating element, and other components of the stove. If one or more of the relays on the relay board has failed, the oven may shut off. If the relay board is defective, replace it.
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Less Common

06 - JC Penney Range/Stove/Oven Main Control Board

The main control board sends power to all the components in the stove. If the control board connections are loose, or burnt, or the control board is turning off on its own, one of the relays or other components may be bad and the control will need to be replaced.
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Less Common

Frequently Asked Questions

Why does my JC Penney stove turn off by itself?
Can a loose power cord make an electric stove turn off by itself?
How do I know if the stove touchpad is causing the problem?
Could the control board or relay board make my stove keep shutting off?
How do I find the correct replacement part for my JC Penney stove?

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