Sunray Stove turns off on its own

When your Sunray stove turns off by itself, start with the touchpad. If buttons respond intermittently or not at all, the touchpad is likely faulty and should be replaced. On an electric range, inspect the power cord connections at the terminal block next. Loose or burnt terminals can interrupt power, overheat, and melt the wire insulation. Replace damaged terminal block or power cord parts, and have a licensed electrician check a burnt receptacle. If a surface element works again after turning its dial off and back on or selecting another setting, the control board may be causing the stove to shut down. Check the power cord and terminal block before replacing it. A loose or damaged wire connector can also cause intermittent power loss, so inspect wiring for breaks and burn marks. Less common causes include a failed relay board, which controls power to heating elements and other components, or a defective main control board. This troubleshooting applies whether your electric stove turns off by itself or a stove burner keeps shutting off. Enter your Sunray model number to find the exact replacement part for your range, stove, or oven.

01 - Sunray Range/Stove/Oven Touchpad

If a stove turns off on its own, determine if some of the buttons on the touchpad respond intermittently or not at all. If so, it's likely the touchpad is faulty and should be replaced.

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02 - Sunray Range/Stove/Oven Power Cord

If the power cord connections in the terminal block on your electric range are not secure the wire can overheat, burning the connections on the terminal block, and melting the coating on the wires. Check to ensure the connections are tight and not burnt. If the terminal block connectors are burnt, the terminal block should be replaced. If the power cord terminal connectors are burnt or damaged, the power cord should be replaced. If the power cord prongs are burnt, a new power cord should be installed and the receptacle checked and replaced if necessary by a licenced electrician.

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03 - Sunray Range/Stove/Oven Control Board

If the stove surface element starts working again when the surface element dial or control is turned off and back on or to a different heat setting, it's likely that the control board is the cause of the stove turning off on its own. You should confirm that the surface element control is functioning normally and the appliance's power cord and terminal block are in good condition before considering a control board replacement.

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Common

04 - Sunray Range/Stove/Oven Wire Connector

Inspect the wiring and connectors, especially coming from the main power cord. A loose connection can cause intermittent power failure. Inspect the wiring for breaks or burn marks. Repair wiring as needed.

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Common

05 - Sunray Range/Stove/Oven Relay Board

Some ovens are equipped with a relay board. The relay board has several relays which control the electrical current to the heating element, and other components of the stove. If one or more of the relays on the relay board has failed, the oven may shut off. If the relay board is defective, replace it.

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Less Common

06 - Sunray Range/Stove/Oven Main Control Board

The main control board sends power to all the components in the stove. If the control board connections are loose, or burnt, or the control board is turning off on its own, one of the relays or other components may be bad and the control will need to be replaced.

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Less Common

Frequently Asked Questions

Why does my Sunray stove turn off by itself?

Can a loose power cord or terminal block make an electric stove shut off?

What should I check if my stove controls stop responding before it turns off?

Why does my stove work again when I turn a surface element dial off and on?

How do I find the correct Sunray stove touchpad, power cord, or control board?

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