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Electrolux Range vent hood touchpad doesn't work

When an Electrolux range vent hood touchpad doesn't work, start by checking whether any keypad buttons respond. When some buttons work but others do not, the touchpad is the most likely cause and may need replacement. If the entire control panel is unresponsive, the user control and display board or main control board may be defective. Before replacing a control board, verify that the vent hood is receiving power. Check the circuit breaker, or test an accessible outlet with another small appliance if your Electrolux range vent hood is plugged in. Hardwired units may require testing the incoming power connection behind the cover panel. If power reaches the board but the touchpad still does not respond, the control board is likely faulty. A separate Electrolux range vent hood touchpad and control board may need to be replaced together. These are common causes of a touchpad not working, control panel not responding, or range vent hood buttons failing. Enter your model number to find the exact touchpad, user control and display board, or main control board for your specific Electrolux range vent hood.

01 - Electrolux Range Vent Hood Touchpad

To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work, while other buttons do not work, the touchpad might be at fault.
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02 - Electrolux Range Vent Hood User Control and Display Board

The user control and display board may be defective. Control boards are often misdiagnosed—before replacing the user control and display board, first check all of the more commonly defective parts.
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03 - Electrolux Range Vent Hood Main Control Board

The main control board may be defective. To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work while other buttons do not work at all, the keypad is likely defective. If none of the keypad buttons work, the main control board may be defective.
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04 - Incoming Power Problem

Vent hoods are typically hardwired to the circuit breaker box, but they can also be plugged into a wall outlet behind the cover panel. In either case, it may be difficult to test the incoming power to the vent hood without removing a large cover panel. If the unit is plugged into an accessible wall outlet you can plug another small appliance into the outlet to confirm there is power. If you cannot access the incoming power connection easily, confirm the circuit breaker suppling power to the vent hood has not tripped.
Less Common

05 - Electrolux Range Vent Hood Control Board

Most range vent hood control boards have the buttons attached to the board. If you've determined that power is reaching the board, then it's likely the control board is defective and will need to be replaced. If there is a separate touchpad, it would be a good idea to replace both the control board and touchpad at the same time.
Uncommon But Possible

Frequently Asked Questions

Why doesn't my Electrolux range vent hood touchpad work?
What should I check when my Electrolux range vent hood control panel is not responding?
How can I test the touchpad or control board on an Electrolux range vent hood?
Should I replace the Electrolux range vent hood touchpad or control board?
How do I find the correct Electrolux range vent hood touchpad or control board?