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Jenn Air Range vent hood touchpad doesn't work

When your Jenn Air range vent hood touchpad doesn't work, start by checking how the buttons respond. When some keypad buttons work but others do not, the touchpad is the most likely cause and may need replacement. If none of the buttons respond, the user control and display board or main control board may be defective. Before replacing a control board, verify that the vent hood is receiving power. Check whether the circuit breaker has tripped, or plug a small appliance into the accessible outlet behind the cover panel to confirm power is available. If power reaches the board and the controls remain unresponsive, the Jenn Air range vent hood control board may need replacement. On models with a separate touchpad, replacing the touchpad and control board together may provide a more reliable repair. Control boards are often misdiagnosed, so test the more commonly defective parts first. Enter your Jenn Air range vent hood model number to find the exact touchpad, user control and display board, main control board, or control panel replacement part for your specific appliance.

01 - Jenn Air Range Vent Hood Touchpad

To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work, while other buttons do not work, the touchpad might be at fault.

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02 - Jenn Air Range Vent Hood User Control and Display Board

The user control and display board may be defective. Control boards are often misdiagnosed—before replacing the user control and display board, first check all of the more commonly defective parts.

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03 - Jenn Air Range Vent Hood Main Control Board

The main control board may be defective. To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work while other buttons do not work at all, the keypad is likely defective. If none of the keypad buttons work, the main control board may be defective.

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04 - Incoming Power Problem

Vent hoods are typically hardwired to the circuit breaker box, but they can also be plugged into a wall outlet behind the cover panel. In either case, it may be difficult to test the incoming power to the vent hood without removing a large cover panel. If the unit is plugged into an accessible wall outlet you can plug another small appliance into the outlet to confirm there is power. If you cannot access the incoming power connection easily, confirm the circuit breaker suppling power to the vent hood has not tripped.

Less Common

05 - Jenn Air Range Vent Hood Control Board

Most range vent hood control boards have the buttons attached to the board. If you've determined that power is reaching the board, then it's likely the control board is defective and will need to be replaced. If there is a separate touchpad, it would be a good idea to replace both the control board and touchpad at the same time.

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Uncommon But Possible

Frequently Asked Questions

Why is my Jenn Air range vent hood touchpad not working?

What should I check if my Jenn Air range vent hood control panel is not responding?

How can I tell whether the touchpad or user control and display board is bad?

How do I check for an incoming power problem on a Jenn Air range vent hood?

How do I find the correct Jenn Air range vent hood touchpad or control board?

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