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Thermador Range vent hood touchpad doesn't work

When your Thermador range vent hood touchpad doesn't work, start by testing several keypad buttons. If some buttons respond while others do not, the touchpad is the most likely cause and may need replacement. If the entire control panel is not responding, the user control and display board or main control board may be defective. Control boards are often misdiagnosed, so check the more common touchpad problem first. Next, verify that the Thermador range vent hood is receiving incoming power. Check for a tripped circuit breaker, or test the wall outlet with another small appliance if the vent hood plugs into an accessible outlet. If power reaches the controls and the buttons still do not work, the control board is a likely failure point. Some Thermador range vent hoods have the buttons attached directly to the control board. If your model has a separate touchpad, replacing the touchpad and control board together may be recommended. Enter your model number to find the exact replacement part for your Thermador range vent hood.

01 - Thermador Range Vent Hood Touchpad

To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work, while other buttons do not work, the touchpad might be at fault.

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02 - Thermador Range Vent Hood User Control and Display Board

The user control and display board may be defective. Control boards are often misdiagnosed—before replacing the user control and display board, first check all of the more commonly defective parts.

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03 - Thermador Range Vent Hood Main Control Board

The main control board may be defective. To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work while other buttons do not work at all, the keypad is likely defective. If none of the keypad buttons work, the main control board may be defective.

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04 - Incoming Power Problem

Vent hoods are typically hardwired to the circuit breaker box, but they can also be plugged into a wall outlet behind the cover panel. In either case, it may be difficult to test the incoming power to the vent hood without removing a large cover panel. If the unit is plugged into an accessible wall outlet you can plug another small appliance into the outlet to confirm there is power. If you cannot access the incoming power connection easily, confirm the circuit breaker suppling power to the vent hood has not tripped.

Less Common

05 - Thermador Range Vent Hood Control Board

Most range vent hood control boards have the buttons attached to the board. If you've determined that power is reaching the board, then it's likely the control board is defective and will need to be replaced. If there is a separate touchpad, it would be a good idea to replace both the control board and touchpad at the same time.

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Uncommon But Possible

Frequently Asked Questions

Why is my Thermador range vent hood touchpad not working?

What should I check if my Thermador range vent hood has no power?

Could the Thermador range vent hood control board be causing the buttons not to work?

Should I replace the touchpad and control board together on a Thermador range vent hood?

How do I find the correct Thermador range vent hood touchpad or control board?

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