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KitchenAid Range vent hood touchpad doesn't work

If your KitchenAid range vent hood touchpad doesn't work, the touchpad is the most likely cause, especially when some keypad buttons respond while others do not. This is a common reason for a KitchenAid vent hood control panel not responding or a stove control touchpad not working. If the buttons still do not operate after testing, the user control and display board may be defective. When none of the keypad buttons work, the main control board is more likely at fault. Before replacing a control board, verify that the vent hood is receiving power. KitchenAid range vent hoods may be hardwired to the circuit breaker or plugged into an outlet behind the cover panel, so check for a tripped breaker or test an accessible outlet with another small appliance. A separate KitchenAid control board can also fail when power reaches the board, and replacing both the control board and touchpad may be recommended when they are separate parts. Disconnect power before testing or replacing components. Enter your KitchenAid range vent hood model number to find the exact touchpad, user control and display board, main control board, or control panel replacement part for your appliance.

01 - KitchenAid Range Vent Hood Touchpad

To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work, while other buttons do not work, the touchpad might be at fault.
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02 - KitchenAid Range Vent Hood User Control and Display Board

The user control and display board may be defective. Control boards are often misdiagnosed—before replacing the user control and display board, first check all of the more commonly defective parts.
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03 - KitchenAid Range Vent Hood Main Control Board

The main control board may be defective. To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work while other buttons do not work at all, the keypad is likely defective. If none of the keypad buttons work, the main control board may be defective.
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04 - Incoming Power Problem

Vent hoods are typically hardwired to the circuit breaker box, but they can also be plugged into a wall outlet behind the cover panel. In either case, it may be difficult to test the incoming power to the vent hood without removing a large cover panel. If the unit is plugged into an accessible wall outlet you can plug another small appliance into the outlet to confirm there is power. If you cannot access the incoming power connection easily, confirm the circuit breaker suppling power to the vent hood has not tripped.
Less Common

05 - KitchenAid Range Vent Hood Control Board

Most range vent hood control boards have the buttons attached to the board. If you've determined that power is reaching the board, then it's likely the control board is defective and will need to be replaced. If there is a separate touchpad, it would be a good idea to replace both the control board and touchpad at the same time.
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Uncommon But Possible

Frequently Asked Questions

Why is my KitchenAid range vent hood touchpad not working?
What should I check if my KitchenAid range vent hood control panel is not responding?
Is the KitchenAid range vent hood user control and display board bad?
Should I replace the touchpad and control board together on a KitchenAid range vent hood?
How do I find the correct KitchenAid range vent hood touchpad or control board?

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