Choose Product
Identify Problem
03
Find Solutions

Universal Range vent hood touchpad doesn't work

If your Universal range vent hood touchpad doesn't work, start by checking how the buttons respond. When some keypad buttons work but others do not, the touchpad is the most likely cause. If the touchpad appears normal but the control panel is not responding, the user control and display board may be defective. If none of the buttons work, the main control board is more likely at fault, but verify incoming power before replacing an electronic part. Universal range vent hoods are commonly hardwired to the circuit breaker, although some plug into an outlet behind the cover panel. Check for a tripped breaker, or test an accessible outlet with another small appliance. A separate control board with attached buttons can also fail after power reaches the vent hood. Because control boards are often misdiagnosed, test the more common touchpad and power-related causes first. If the touchpad is separate from the control board, replacing both may provide a more reliable repair. Enter your range vent hood's model number to find the exact touchpad, user control and display board, main control board, or control board replacement part for your specific Universal range vent hood.

01 - Universal Range Vent Hood Touchpad

To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work, while other buttons do not work, the touchpad might be at fault.
Enter model number to search for the required part specific to your product
Top Solution

02 - Universal Range Vent Hood User Control and Display Board

The user control and display board may be defective. Control boards are often misdiagnosed—before replacing the user control and display board, first check all of the more commonly defective parts.
Top Solution

03 - Universal Range Vent Hood Main Control Board

The main control board may be defective. To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work while other buttons do not work at all, the keypad is likely defective. If none of the keypad buttons work, the main control board may be defective.
Top Solution

04 - Incoming Power Problem

Vent hoods are typically hardwired to the circuit breaker box, but they can also be plugged into a wall outlet behind the cover panel. In either case, it may be difficult to test the incoming power to the vent hood without removing a large cover panel. If the unit is plugged into an accessible wall outlet you can plug another small appliance into the outlet to confirm there is power. If you cannot access the incoming power connection easily, confirm the circuit breaker suppling power to the vent hood has not tripped.
Less Common

05 - Universal Range Vent Hood Control Board

Most range vent hood control boards have the buttons attached to the board. If you've determined that power is reaching the board, then it's likely the control board is defective and will need to be replaced. If there is a separate touchpad, it would be a good idea to replace both the control board and touchpad at the same time.
Uncommon But Possible

Frequently Asked Questions

Why is my Universal range vent hood touchpad not working?
What should I check when my Universal range vent hood controls do not work?
How do I know whether the touchpad or control board is bad?
How do I replace a Universal range vent hood touchpad?
How can I find the correct Universal range vent hood touchpad or control board?