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Dynasty Range vent hood touchpad doesn't work

If your Dynasty range vent hood touchpad isn't working, test several keypad buttons first. When some buttons respond and others do not, the touchpad is the most likely cause. If the Dynasty range vent hood control panel is not responding at all, the user control and display board may be defective, although control boards are often misdiagnosed. Next, check the main control board, especially if none of the touchpad buttons work after confirming the vent hood has power. A tripped circuit breaker, failed outlet, or incoming power problem can also keep the range vent hood from operating. Dynasty vent hoods may be hardwired or plugged into an outlet behind the cover panel, so use caution when checking power and disconnect electricity before removing panels. If power reaches the board, a defective control board or damaged wire harness may be responsible. If your model uses a separate touchpad and control board, replacing both may be appropriate. Enter your model number to find the exact replacement touchpad, user control and display board, main control board, or control panel for your specific Dynasty range vent hood.

01 - Dynasty Range Vent Hood Touchpad

To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work, while other buttons do not work, the touchpad might be at fault.
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02 - Dynasty Range Vent Hood User Control and Display Board

The user control and display board may be defective. Control boards are often misdiagnosed—before replacing the user control and display board, first check all of the more commonly defective parts.
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03 - Dynasty Range Vent Hood Main Control Board

The main control board may be defective. To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work while other buttons do not work at all, the keypad is likely defective. If none of the keypad buttons work, the main control board may be defective.
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04 - Incoming Power Problem

Vent hoods are typically hardwired to the circuit breaker box, but they can also be plugged into a wall outlet behind the cover panel. In either case, it may be difficult to test the incoming power to the vent hood without removing a large cover panel. If the unit is plugged into an accessible wall outlet you can plug another small appliance into the outlet to confirm there is power. If you cannot access the incoming power connection easily, confirm the circuit breaker suppling power to the vent hood has not tripped.
Less Common

05 - Dynasty Range Vent Hood Control Board

Most range vent hood control boards have the buttons attached to the board. If you've determined that power is reaching the board, then it's likely the control board is defective and will need to be replaced. If there is a separate touchpad, it would be a good idea to replace both the control board and touchpad at the same time.
Uncommon But Possible

Frequently Asked Questions

Why doesn't my Dynasty range vent hood touchpad work?
How can I tell if the Dynasty range vent hood touchpad or control board is bad?
What should I check before replacing the Dynasty range vent hood user control and display board?
How do I enter my model number to find the correct Dynasty range vent hood touchpad?
Can I repair a Dynasty range vent hood that is hardwired and has no working controls?