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Arietta Range vent hood touchpad doesn't work

If your Arietta range vent hood touchpad doesn't work, first check whether some buttons respond while others do not. A touchpad with only certain nonworking buttons is the most likely cause and may need replacement. If none of the buttons respond, the user control and display board or main control board may be defective. Control boards are often misdiagnosed, so verify the more common parts before replacing one. Next, check for an incoming power problem by confirming the circuit breaker has not tripped or testing an accessible outlet with another small appliance. If power reaches the vent hood but the controls remain unresponsive, the control board may have failed. On models with a separate touchpad and control board, replacing both at the same time may be recommended. These steps apply to common range vent hood touchpad problems, including a vent hood control panel not responding or a touchpad not working. Disconnect power before testing or replacing parts. Enter your Arietta range vent hood model number to find the exact replacement touchpad, user control and display board, main control board, or control board for your specific appliance.

01 - Arietta Range Vent Hood Touchpad

To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work, while other buttons do not work, the touchpad might be at fault.
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02 - Arietta Range Vent Hood User Control and Display Board

The user control and display board may be defective. Control boards are often misdiagnosed—before replacing the user control and display board, first check all of the more commonly defective parts.
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03 - Arietta Range Vent Hood Main Control Board

The main control board may be defective. To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work while other buttons do not work at all, the keypad is likely defective. If none of the keypad buttons work, the main control board may be defective.
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04 - Incoming Power Problem

Vent hoods are typically hardwired to the circuit breaker box, but they can also be plugged into a wall outlet behind the cover panel. In either case, it may be difficult to test the incoming power to the vent hood without removing a large cover panel. If the unit is plugged into an accessible wall outlet you can plug another small appliance into the outlet to confirm there is power. If you cannot access the incoming power connection easily, confirm the circuit breaker suppling power to the vent hood has not tripped.
Less Common

05 - Arietta Range Vent Hood Control Board

Most range vent hood control boards have the buttons attached to the board. If you've determined that power is reaching the board, then it's likely the control board is defective and will need to be replaced. If there is a separate touchpad, it would be a good idea to replace both the control board and touchpad at the same time.
Uncommon But Possible

Frequently Asked Questions

Why is my Arietta range vent hood touchpad not working?
What should I check if my Arietta range vent hood controls are not working?
How can I tell whether the touchpad or main control board is bad?
How do I find the correct Arietta range vent hood touchpad or control board?
Should I replace the user control and display board and touchpad together?