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Nutone Range vent hood touchpad doesn't work

If your NuTone range vent hood touchpad doesn't work, the touchpad is the most likely cause, especially when some buttons respond but others do not. A faulty touchpad can make the NuTone range vent hood control panel seem unresponsive or prevent individual fan and light functions from working. If none of the buttons work, the user control and display board may be defective, but control boards are often misdiagnosed, so check the touchpad and power supply first. Next, inspect the main control board. When power reaches the board but no buttons respond, the main control board may need replacement. An incoming power problem is less common, but check whether the circuit breaker has tripped or test an accessible outlet with another small appliance. If the NuTone range vent hood has a separate touchpad and control board, replacing both may be appropriate after testing. Disconnect power before removing the cover panel or testing wiring. Enter your NuTone range vent hood model number to find the exact replacement touchpad, user control and display board, main control board, control panel, or wire connector for your appliance.

01 - Nutone Range Vent Hood Touchpad

To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work, while other buttons do not work, the touchpad might be at fault.
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02 - Nutone Range Vent Hood User Control and Display Board

The user control and display board may be defective. Control boards are often misdiagnosed—before replacing the user control and display board, first check all of the more commonly defective parts.
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03 - Nutone Range Vent Hood Main Control Board

The main control board may be defective. To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work while other buttons do not work at all, the keypad is likely defective. If none of the keypad buttons work, the main control board may be defective.
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04 - Incoming Power Problem

Vent hoods are typically hardwired to the circuit breaker box, but they can also be plugged into a wall outlet behind the cover panel. In either case, it may be difficult to test the incoming power to the vent hood without removing a large cover panel. If the unit is plugged into an accessible wall outlet you can plug another small appliance into the outlet to confirm there is power. If you cannot access the incoming power connection easily, confirm the circuit breaker suppling power to the vent hood has not tripped.
Less Common

05 - Nutone Range Vent Hood Control Board

Most range vent hood control boards have the buttons attached to the board. If you've determined that power is reaching the board, then it's likely the control board is defective and will need to be replaced. If there is a separate touchpad, it would be a good idea to replace both the control board and touchpad at the same time.
Uncommon But Possible

Frequently Asked Questions

Why is my NuTone range vent hood touchpad not working?
What should I check if none of the range vent hood controls work?
Is the NuTone range vent hood control board bad, or do I need a new touchpad?
How do I find the correct NuTone range vent hood touchpad or control board?
Can I replace a NuTone range vent hood touchpad or control board myself?