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GE Range vent hood touchpad doesn't work

If your GE range vent hood touchpad doesn't work, start by pressing several keypad buttons to see whether any respond. If some buttons work while others do not, the touchpad is the most likely problem and may need replacement. If none of the buttons respond, the user control and display board or main control board could be defective. Before replacing a control board, verify that the GE range vent hood is receiving power. Many vent hoods are hardwired to the circuit breaker, while others plug into an outlet behind the cover panel. Check for a tripped breaker, or test an accessible outlet with a small appliance. If power reaches the vent hood but the controls remain unresponsive, the control board is likely faulty. When the touchpad is separate from the control board, replacing both may be the best repair. Enter your GE range vent hood's model number to find the exact touchpad, user control and display board, main control board, or control board replacement part for your specific appliance.

01 - GE Range Vent Hood Touchpad

To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work, while other buttons do not work, the touchpad might be at fault.

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02 - GE Range Vent Hood User Control and Display Board

The user control and display board may be defective. Control boards are often misdiagnosed—before replacing the user control and display board, first check all of the more commonly defective parts.

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03 - GE Range Vent Hood Main Control Board

The main control board may be defective. To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work while other buttons do not work at all, the keypad is likely defective. If none of the keypad buttons work, the main control board may be defective.

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04 - Incoming Power Problem

Vent hoods are typically hardwired to the circuit breaker box, but they can also be plugged into a wall outlet behind the cover panel. In either case, it may be difficult to test the incoming power to the vent hood without removing a large cover panel. If the unit is plugged into an accessible wall outlet you can plug another small appliance into the outlet to confirm there is power. If you cannot access the incoming power connection easily, confirm the circuit breaker suppling power to the vent hood has not tripped.

Less Common

05 - GE Range Vent Hood Control Board

Most range vent hood control boards have the buttons attached to the board. If you've determined that power is reaching the board, then it's likely the control board is defective and will need to be replaced. If there is a separate touchpad, it would be a good idea to replace both the control board and touchpad at the same time.

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Uncommon But Possible

Frequently Asked Questions

Why doesn't my GE range vent hood touchpad work?

What should I check when my GE range vent hood has no power?

How can I tell whether the touchpad or control board is bad?

Should I replace the GE range vent hood main control board if the buttons do not work?

How do I find the correct GE range vent hood touchpad or control board?

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