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HomeRepair HelpWhirlpool Vent Hood RepairWhirlpool Range vent hood touchpad doesn't work Repair

Whirlpool Range vent hood touchpad doesn't work

When your Whirlpool range vent hood touchpad doesn't work, the touchpad is the most likely cause, especially when some keypad buttons respond but others do not. A defective user control and display board can produce the same symptom, so check the touchpad and more commonly defective parts before replacing the board. If none of the buttons work, the main control board may be defective. Also check for an incoming power problem: confirm the circuit breaker has not tripped, or test the accessible wall outlet with a small appliance if your Whirlpool range vent hood plugs in. If power is reaching the vent hood but the controls remain unresponsive, the control board may need replacement. When the buttons are attached directly to the control board, replace that board; if the vent hood has a separate touchpad, replacing both parts may be a good idea. These checks can help diagnose a range vent hood touchpad not working, range hood controls not working, or a control panel that is not responding. Enter your model number to find the exact replacement touchpad, user control and display board, main control board, or control panel for your Whirlpool range vent hood.

01 - Whirlpool Range Vent Hood Touchpad

To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work, while other buttons do not work, the touchpad might be at fault.
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02 - Whirlpool Range Vent Hood User Control and Display Board

The user control and display board may be defective. Control boards are often misdiagnosed—before replacing the user control and display board, first check all of the more commonly defective parts.
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03 - Whirlpool Range Vent Hood Main Control Board

The main control board may be defective. To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work while other buttons do not work at all, the keypad is likely defective. If none of the keypad buttons work, the main control board may be defective.
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04 - Incoming Power Problem

Vent hoods are typically hardwired to the circuit breaker box, but they can also be plugged into a wall outlet behind the cover panel. In either case, it may be difficult to test the incoming power to the vent hood without removing a large cover panel. If the unit is plugged into an accessible wall outlet you can plug another small appliance into the outlet to confirm there is power. If you cannot access the incoming power connection easily, confirm the circuit breaker suppling power to the vent hood has not tripped.
Less Common

05 - Whirlpool Range Vent Hood Control Board

Most range vent hood control boards have the buttons attached to the board. If you've determined that power is reaching the board, then it's likely the control board is defective and will need to be replaced. If there is a separate touchpad, it would be a good idea to replace both the control board and touchpad at the same time.
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Uncommon But Possible

Frequently Asked Questions

Why is my Whirlpool range vent hood touchpad not working?
What should I check if my Whirlpool range vent hood control panel is not responding?
How do I know whether the touchpad or control board is bad on my Whirlpool range vent hood?
Should I replace the Whirlpool range vent hood user control and display board first?
How can I find the correct Whirlpool range vent hood touchpad or control board?

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