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Kenmore Range vent hood touchpad doesn't work

When your Kenmore range vent hood touchpad doesn't work, the problem is usually a failed touchpad, especially when some keypad buttons respond while others do not. If none of the buttons work, the user control and display board or main control board becomes more likely. A tripped circuit breaker, failed outlet, loose wire harness, or other incoming power problem can also leave the Kenmore range vent hood controls not working, so confirm the hood is receiving power before replacing electronic parts. The control board is a less common but possible cause, particularly when power reaches the board and the touchpad or buttons are attached directly to it. Disconnect power before removing the cover panel or testing wiring. Enter your Kenmore range vent hood model number to find the exact replacement touchpad, user control and display board, main control board, or control board for your specific appliance. Using the model number helps match the correct part, since touchpads, ribbon cables, and control boards can vary between Kenmore models.

01 - Kenmore Range Vent Hood Touchpad

To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work, while other buttons do not work, the touchpad might be at fault.
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02 - Kenmore Range Vent Hood User Control and Display Board

The user control and display board may be defective. Control boards are often misdiagnosed—before replacing the user control and display board, first check all of the more commonly defective parts.
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03 - Kenmore Range Vent Hood Main Control Board

The main control board may be defective. To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work while other buttons do not work at all, the keypad is likely defective. If none of the keypad buttons work, the main control board may be defective.
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04 - Incoming Power Problem

Vent hoods are typically hardwired to the circuit breaker box, but they can also be plugged into a wall outlet behind the cover panel. In either case, it may be difficult to test the incoming power to the vent hood without removing a large cover panel. If the unit is plugged into an accessible wall outlet you can plug another small appliance into the outlet to confirm there is power. If you cannot access the incoming power connection easily, confirm the circuit breaker suppling power to the vent hood has not tripped.
Less Common

05 - Kenmore Range Vent Hood Control Board

Most range vent hood control boards have the buttons attached to the board. If you've determined that power is reaching the board, then it's likely the control board is defective and will need to be replaced. If there is a separate touchpad, it would be a good idea to replace both the control board and touchpad at the same time.
Uncommon But Possible

Frequently Asked Questions

Why does my Kenmore range vent hood touchpad only partly work?
Why is my Kenmore range vent hood touchpad not working at all?
Should I replace the user control and display board or the touchpad on my Kenmore range vent hood?
How do I check the power supply to a hardwired Kenmore range vent hood?
How do I find the correct Kenmore range vent hood touchpad or control board?

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