Choose Product
Identify Problem
03
Find Solutions

Caloric Range vent hood touchpad doesn't work

When a Caloric range vent hood touchpad doesn't work, start by checking how many buttons respond. When some keypad buttons work but others do not, the touchpad is the most likely cause and may need replacement. If none of the buttons respond, the user control and display board or main control board could be defective, but control boards are often misdiagnosed. First confirm that the vent hood has incoming power by checking the circuit breaker or testing an accessible outlet with a small appliance. If power reaches the hood and the touchpad is separate from the control board, replacing both parts may be the best repair. A defective control board is less common, but it can cause the range vent hood control panel to stop responding even when the wiring is intact. Before testing or replacing parts, disconnect electrical power and use a meter only if you are comfortable doing so. Enter your Caloric range vent hood model number to find the exact touchpad, user control and display board, main control board, or control board replacement part for your specific appliance.

01 - Caloric Range Vent Hood Touchpad

To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work, while other buttons do not work, the touchpad might be at fault.
Enter model number to search for the required part specific to your product
Top Solution

02 - Caloric Range Vent Hood User Control and Display Board

The user control and display board may be defective. Control boards are often misdiagnosed—before replacing the user control and display board, first check all of the more commonly defective parts.
Top Solution

03 - Caloric Range Vent Hood Main Control Board

The main control board may be defective. To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work while other buttons do not work at all, the keypad is likely defective. If none of the keypad buttons work, the main control board may be defective.
Top Solution

04 - Incoming Power Problem

Vent hoods are typically hardwired to the circuit breaker box, but they can also be plugged into a wall outlet behind the cover panel. In either case, it may be difficult to test the incoming power to the vent hood without removing a large cover panel. If the unit is plugged into an accessible wall outlet you can plug another small appliance into the outlet to confirm there is power. If you cannot access the incoming power connection easily, confirm the circuit breaker suppling power to the vent hood has not tripped.
Less Common

05 - Caloric Range Vent Hood Control Board

Most range vent hood control boards have the buttons attached to the board. If you've determined that power is reaching the board, then it's likely the control board is defective and will need to be replaced. If there is a separate touchpad, it would be a good idea to replace both the control board and touchpad at the same time.
Uncommon But Possible

Frequently Asked Questions

Why is my Caloric range vent hood touchpad not working?
How do I know whether the Caloric range vent hood touchpad or control board is bad?
What should I check if my Caloric range vent hood has no power?
Should I replace the Caloric range vent hood control board first?
How do I find the correct Caloric range vent hood touchpad or control board?