When a Hotpoint range vent hood touchpad doesn't work, start by checking whether only some buttons fail or the entire control panel is unresponsive. When some keypad buttons work and others do not, the touchpad is the most likely cause and may need replacement. If the touchpad appears functional but the controls still do not respond, the user control and display board may be defective. When none of the buttons work, the main control board becomes more likely, but control boards can be misdiagnosed, so check power and the touchpad first. Confirm the vent hood is receiving electricity by testing an accessible outlet with a small appliance or checking that the circuit breaker has not tripped. If power reaches the board and the buttons remain unresponsive, the Hotpoint range vent hood control board may need replacement. Some models have the buttons attached directly to the control board, while others use a separate touchpad, in which case replacing both may be recommended. Enter your model number to find the exact touchpad, user control and display board, or main control board for your Hotpoint range vent hood.
01 - Hotpoint Range Vent Hood Touchpad
To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work, while other buttons do not work, the touchpad might be at fault.
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02 - Hotpoint Range Vent Hood User Control and Display Board
The user control and display board may be defective. Control boards are often misdiagnosed—before replacing the user control and display board, first check all of the more commonly defective parts.
The main control board may be defective. To determine if the touchpad is defective, try pressing some of the keypad buttons. If some of the keypad buttons work while other buttons do not work at all, the keypad is likely defective. If none of the keypad buttons work, the main control board may be defective.
Vent hoods are typically hardwired to the circuit breaker box, but they can also be plugged into a wall outlet behind the cover panel. In either case, it may be difficult to test the incoming power to the vent hood without removing a large cover panel. If the unit is plugged into an accessible wall outlet you can plug another small appliance into the outlet to confirm there is power. If you cannot access the incoming power connection easily, confirm the circuit breaker suppling power to the vent hood has not tripped.
Less Common
05 - Hotpoint Range Vent Hood Control Board
Most range vent hood control boards have the buttons attached to the board. If you've determined that power is reaching the board, then it's likely the control board is defective and will need to be replaced. If there is a separate touchpad, it would be a good idea to replace both the control board and touchpad at the same time.