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HomeRepair HelpNorge Refrigerator RepairNorge Refrigerator has frost or ice buildup Repair
Norge Refrigerator has frost or ice buildup
If your Norge refrigerator has frost or ice buildup, it usually means the defrost system is failing or cold air is getting where it should not. The most likely causes, in order, are a bad defrost control board (test the defrost heater and thermostat before replacing the board), a defective defrost timer that will not advance into or out of the defrost cycle, then issues that let water or cold air accumulate such as a stuck water inlet valve causing ice or overflow, a failing evaporator or fan motor that lets cold air migrate and freeze the drain, and a missing or damaged drain strap that helps keep the defrost drain clear. A frozen drain or defrost drain clogged by ice is a common symptom of these faults and is part of many refrigerator defrost problems. You can troubleshoot these parts with a multimeter and basic checks, and enter your model number on RepairClinic.com to find the exact replacement part that fits your refrigerator.
01 - Norge Refrigerator Defrost Control Board
The defrost control board determines how often to run the defrost cycle. If the board fails, the refrigerator will not go into the defrost cycle. Before replacing the defrost control board, first test the defrost heater and defrost thermostat. If the defrost heater and defrost thermostat are working properly, the defrost control board is likely defective.
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02 - Norge Refrigerator Defrost Timer
The defrost timer turns on the defrost heater several times throughout the day to melt any frost that may have accumulated on the evaporator coils. If the defrost timer is defective, it may not advance into the defrost cycle, or it may not send power to the defrost heater during the defrost cycle. To determine if the defrost timer is defective, slowly advance the dial into the defrost cycle. The compressor should turn off and the heater should turn on. If the timer does not send power to the defrost components or advance out of the defrost cycle within 30 minutes, this indicates that the defrost timer is not advancing. If ...
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03 - Norge Refrigerator Water Inlet Valve
The water inlet valve requires a minimum of 20 psi to shut off properly. If the water pressure is too low, the valve may not close fully once the power is shut off. As a result, the valve will leak water into the ice maker and cause the ice maker to overflow. Check the water pressure to determine if it is at least 20 psi. If the water pressure is sufficient, the water inlet valve is likely defective. The valve may not shut off all the way or may be stuck open, causing water to leak through the valve. If the water pressure is sufficient, but the ice maker is still overflowing, replace the water inlet valve.
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04 - Norge Refrigerator Fan Motor
If the refrigerator's defrost drain is clogged, it's possible the evaporator fan motor is not working. If the evaporator fan is not running, cold air from the evaporator can migrate to the defrost drain causing ice buildup in the drain. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor.
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05 - Norge Refrigerator Drain Strap
Some defrost drains are outfitted with a drain strap. The drain strap is a small piece of copper or aluminum that attaches to the defrost heater and extends partway into the defrost drain. When the defrost heater turns on, heat is conducted through the drain strap to melt away any ice that may have accumulated further down in the defrost drain. If the drain strap is not in place, the defrost drain may be more likely to freeze over.
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06 - Norge Refrigerator Evaporator Fan Motor
If the refrigerator's defrost drain is clogged, it's possible the evaporator fan motor is not working. If the evaporator fan is not running, cold air from the evaporator can migrate to the defrost drain causing ice buildup in the drain. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor.
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Frequently Asked Questions
Why is my refrigerator not defrosting and building up frost or ice?
How can I tell if the defrost control board or defrost timer is bad?
Is my defrost drain clogged and how do I fix a clogged defrost drain?
Why is my ice maker overflowing with water?
How do I enter my model number or part number on RepairClinic.com to find the correct replacement part?
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