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Whirlpool Refrigerator has frost or ice buildup

If your refrigerator has frost or ice buildup, the most likely culprits are parts that stop the defrost cycle from running. Start with the defrost control board, then the defrost timer; if those fail the heater never runs to melt accumulated frost. Before replacing the board, test the defrost heater and defrost thermostat. A clogged defrost drain can also cause ice to back up, often because the evaporator fan motor is not running or a drain strap is missing, letting ice form further down the drain. In some cases a faulty water inlet valve will overfill the ice maker and create ice in the freezer or drain area. Inspect the evaporator fan and try turning the blade by hand, check the drain and drain strap, and verify the timer or control board advances into defrost. RepairClinic has step by step guides and replacement parts; enter your refrigerator model number on RepairClinic.com to see the exact defrost timer, control board, fan motor, drain strap, or water inlet valve that fits your unit.

01 - Whirlpool Refrigerator Defrost Control Board

The defrost control board determines how often to run the defrost cycle. If the board fails, the refrigerator will not go into the defrost cycle. Before replacing the defrost control board, first test the defrost heater and defrost thermostat. If the defrost heater and defrost thermostat are working properly, the defrost control board is likely defective.
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02 - Whirlpool Refrigerator Defrost Timer

The defrost timer turns on the defrost heater several times throughout the day to melt any frost that may have accumulated on the evaporator coils. If the defrost timer is defective, it may not advance into the defrost cycle, or it may not send power to the defrost heater during the defrost cycle. To determine if the defrost timer is defective, slowly advance the dial into the defrost cycle. The compressor should turn off and the heater should turn on. If the timer does not send power to the defrost components or advance out of the defrost cycle within 30 minutes, this indicates that the defrost timer is not advancing. If ...the defrost timer is not advancing, replace it.
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03 - Whirlpool Refrigerator Water Inlet Valve

The water inlet valve requires a minimum of 20 psi to shut off properly. If the water pressure is too low, the valve may not close fully once the power is shut off. As a result, the valve will leak water into the ice maker and cause the ice maker to overflow. Check the water pressure to determine if it is at least 20 psi. If the water pressure is sufficient, the water inlet valve is likely defective. The valve may not shut off all the way or may be stuck open, causing water to leak through the valve. If the water pressure is sufficient, but the ice maker is still overflowing, replace the water inlet valve.
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04 - Whirlpool Refrigerator Fan Motor

If the refrigerator's defrost drain is clogged, it's possible the evaporator fan motor is not working. If the evaporator fan is not running, cold air from the evaporator can migrate to the defrost drain causing ice buildup in the drain. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor.
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05 - Whirlpool Refrigerator Drain Strap

Some defrost drains are outfitted with a drain strap. The drain strap is a small piece of copper or aluminum that attaches to the defrost heater and extends partway into the defrost drain. When the defrost heater turns on, heat is conducted through the drain strap to melt away any ice that may have accumulated further down in the defrost drain. If the drain strap is not in place, the defrost drain may be more likely to freeze over.
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06 - Whirlpool Refrigerator Evaporator Fan Motor

If the refrigerator's defrost drain is clogged, it's possible the evaporator fan motor is not working. If the evaporator fan is not running, cold air from the evaporator can migrate to the defrost drain causing ice buildup in the drain. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor.
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Frequently Asked Questions

My refrigerator is not defrosting and has frost buildup. What parts should I check?
Fridge not cooling but freezer works — could frost buildup be the cause?
Defrost drain clogged — how do I tell and fix it?
Refrigerator ice maker overflowing — what part should I check first?
How do I enter my model number or part number on RepairClinic to find the right replacement?

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