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Kenmore Refrigerator has frost or ice buildup

If your Kenmore refrigerator has frost or ice buildup, the most likely problem is a failed defrost system that is not completing its cycle. Start by testing the defrost heater and defrost thermostat, since a bad heater or thermostat will keep the unit from defrosting. If those parts check out, the defrost control board is the top suspect, followed by a faulty defrost timer that fails to advance into or out of defrost. Less likely but possible causes include a stuck water inlet valve that can overfill the ice maker and create excess ice, a failed evaporator or condenser fan motor that allows cold air to migrate and freeze in the drain, or a missing or damaged drain strap that helps keep the defrost drain clear. A clogged defrost drain can also lead to repeat icing. You can troubleshoot these parts with a multimeter and simple checks, and when you know which part you need, enter your model number on RepairClinic.com to find the exact replacement part for your refrigerator.

01 - Kenmore Refrigerator Defrost Control Board

The defrost control board determines how often to run the defrost cycle. If the board fails, the refrigerator will not go into the defrost cycle. Before replacing the defrost control board, first test the defrost heater and defrost thermostat. If the defrost heater and defrost thermostat are working properly, the defrost control board is likely defective.
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02 - Kenmore Refrigerator Defrost Timer

The defrost timer turns on the defrost heater several times throughout the day to melt any frost that may have accumulated on the evaporator coils. If the defrost timer is defective, it may not advance into the defrost cycle, or it may not send power to the defrost heater during the defrost cycle. To determine if the defrost timer is defective, slowly advance the dial into the defrost cycle. The compressor should turn off and the heater should turn on. If the timer does not send power to the defrost components or advance out of the defrost cycle within 30 minutes, this indicates that the defrost timer is not advancing. If ...the defrost timer is not advancing, replace it.
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03 - Kenmore Refrigerator Water Inlet Valve

The water inlet valve requires a minimum of 20 psi to shut off properly. If the water pressure is too low, the valve may not close fully once the power is shut off. As a result, the valve will leak water into the ice maker and cause the ice maker to overflow. Check the water pressure to determine if it is at least 20 psi. If the water pressure is sufficient, the water inlet valve is likely defective. The valve may not shut off all the way or may be stuck open, causing water to leak through the valve. If the water pressure is sufficient, but the ice maker is still overflowing, replace the water inlet valve.
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04 - Kenmore Refrigerator Fan Motor

If the refrigerator's defrost drain is clogged, it's possible the evaporator fan motor is not working. If the evaporator fan is not running, cold air from the evaporator can migrate to the defrost drain causing ice buildup in the drain. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor.
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05 - Kenmore Refrigerator Drain Strap

Some defrost drains are outfitted with a drain strap. The drain strap is a small piece of copper or aluminum that attaches to the defrost heater and extends partway into the defrost drain. When the defrost heater turns on, heat is conducted through the drain strap to melt away any ice that may have accumulated further down in the defrost drain. If the drain strap is not in place, the defrost drain may be more likely to freeze over.
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06 - Kenmore Refrigerator Evaporator Fan Motor

If the refrigerator's defrost drain is clogged, it's possible the evaporator fan motor is not working. If the evaporator fan is not running, cold air from the evaporator can migrate to the defrost drain causing ice buildup in the drain. To determine if the evaporator fan motor is defective, try turning the fan blade by hand. If the fan blade does not turn freely, replace the fan motor. Additionally, if the motor is unusually noisy, replace it. Finally, if the motor does not run at all, use a multimeter to test the motor windings for continuity. If the windings do not have continuity, replace the evaporator fan motor.
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Frequently Asked Questions

My refrigerator is not defrosting and has frost or ice buildup. What should I check first?
How can I tell if the defrost timer or defrost control board is bad?
Why is my refrigerator ice maker overflowing with water?
Freezer cold but fridge warm and I see ice in the defrost drain. Could the evaporator fan motor be the cause?
How do I enter my model number or part number on RepairClinic.com to find the right replacement part?

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