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JC Penney Refrigerator has frost or moisture buildup around the door

Frost or moisture collecting around the door mullion usually points to a mullion heater that is not warming the flap, but it can also come from poor door alignment or a bad gasket. Start by checking the mullion heater for electrical continuity with a multimeter; loss of continuity is a clear sign the heater needs replacing. If the heater checks out, inspect the door support and door guide for wear or misalignment that keeps the flap from making a tight seal, then check the door gasket for twists, tears, or gaps that let warm, humid air in. Sometimes the simplest cause is that a refrigerator or freezer door was left open long enough for frost to form; closing it and allowing a defrost cycle can clear that. If you find a failed part, you can enter your model number on RepairClinic.com to pull up the exact replacement mullion heater, door support, door guide, or gasket that fits your refrigerator, so you can fix the fridge door not closing or fridge door not sealing problem right.

01 - JC Penney Refrigerator Mullion Heater

A defective mullion heater flap may not be able to heat up periodically to melt any frost or moisture that forms on the flap due to increases in room humidity. You can use a multimeter to test the mullion heater for electrical continuity to determine if the component is working. If the mullion heater has no electrical continuity you should replace it with a new one.
Enter model number to search for the required part specific to your product
Common

02 - JC Penney Refrigerator Door Support

If the mullion heater flap has frost or moisture buildup, it's possible the door suport is damaged or misaligned and not allowing the flap to form a tight seal between the refrigerator doors. Inspect the door support for wear or damage and replace if necessary.
Common

03 - JC Penney Refrigerator Door Guide

If the mullion heater flap has frost or moisture buildup, it's possible the door guide is damaged or misaligned and not allowing the flap to form a tight seal between the refrigerator doors. Inspect the door guide for wear or damage and replace if necessary.
Common

04 - JC Penney Refrigerator Door Gasket

A door gasket should form an airtight seal around the appliance's frame to keep the cold air in and the warm air out. If the door gasket is twisted or torn, gaps can form that will allow warm air in, resulting in the freezer not freezing properly. Inspect the door gasket for any damage and replace with a new one if necessary.
Common

05 - Refrigerator or freezer door left open

If the freezer or refrigerator door was left open for an extended period of time (more than 4 hours), frost may have accumulated on the food and around the door opening. The frost should go away after the door is closed and the refrigerator goes through a defrost cycle.
Common

Frequently Asked Questions

Refrigerator door not closing properly: What causes frost or moisture buildup around the door?
Refrigerator door misaligned: How does a misaligned door affect the mullion heater flap?
Freezer cold but fridge warm: Can a mullion heater issue or bad gasket make the freezer work while the fridge stays warm?
Refrigerator not cooling: Could frost at the door mean my refrigerator is not cooling properly?
How do I enter my model number or part number on RepairClinic.com to find the right replacement?